B-Glass
Skovdal Software logo

Skovdal Software - Data Processing Agreement (signed)

Documentexecuted

Skovdal Software logo Skovdal Software · dpa · executed · 17 Jan 2025

Signed DPA dated 17 Jan 2025 between BG-Demo as Processor and Skovdal Software as Customer and data controller. It sets UK GDPR processing duties, sub-processor consent and breach notification. It states no price, availability or response times.

What it says

What this says

As at Fri 9 Oct 2026

Signed DPA dated 17 Jan 2025 between BG-Demo as Processor and Skovdal Software as Customer and data controller. It sets UK GDPR processing duties, sub-processor consent and breach notification. It states no price, availability or response times.

What it is: an executed data processing agreement under which BG-Demo processes personal data for Skovdal Software in delivering B-Glass platform. Section 2 states "The Customer remains the data controller for purposes of data protection law."

Commits: BG-Demo must process data only on documented instructions, bind authorised staff to confidentiality, and delete or return personal data on termination. Section 7 requires notice of a confirmed breach "without undue delay and in accordance with statutory timeframes."

Unusual: section 4 says BG-Demo "shall not engage sub-processors without prior written consent from the Customer". That is a prior-consent requirement rather than notice, and it constrains changes to BG-Demo's infrastructure suppliers.

Not settled: the text sets no fixed breach notification hours, no price, no service levels and no named signatories. The term follows the main service agreement, whose date and renewal the document does not state. The signature lines are blank in the text, though both carry the date 17 Jan 2025.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date signed17 Jan 2025Source: the AI read of this record
  • Processing instructionsBG-Demo shall process personal data only on documented instructions from the Customer and for the purpose of delivering the contracted services.Source: the AI read of this record
  • Sub-processorsBG-Demo shall not engage sub-processors without prior written consent from the Customer.Source: the AI read of this record
  • Data breach notificationBG-Demo shall notify the Customer of any confirmed data breach without undue delay and in accordance with statutory timeframes.Source: the AI read of this record
  • Return or deletion of dataUpon termination of the main service agreement, BG-Demo shall, at the Customer's election, return or securely delete all personal data processed under this DPA.Source: the AI read of this record

The document

Body

Skovdal Software, Data Processing Agreement

Date Signed: 17 Jan 2025


Data Processing Agreement

This Data Processing Agreement ("DPA") is made between:

BG-Demo (hereinafter "Processor")

and

Skovdal Software (hereinafter "Customer")

1. Purpose

This DPA governs the processing of personal data by BG-Demo on behalf of Skovdal Software in the delivery of B-Glass platform and ancillary services.

2. Scope of Processing

BG-Demo shall process personal data only on documented instructions from the Customer and for the purpose of delivering the contracted services. The Customer remains the data controller for purposes of data protection law.

3. Processor Responsibilities

BG-Demo shall:

(a) Process personal data only in accordance with the UK Data Protection Act 2018 and UK General Data Protection Regulation.

(b) Ensure staff authorised to process personal data are bound by confidentiality obligations.

(c) Implement and maintain appropriate technical and organisational security measures.

(d) Assist the Customer with data subject rights requests and regulatory compliance obligations.

Read the whole document (2,604 characters)

(e) Delete or return personal data upon service termination unless law requires retention.

4. Sub-processors

BG-Demo shall not engage sub-processors without prior written consent from the Customer. The Customer may object to any sub-processor replacement on reasonable grounds.

5. International Data Transfers

Any transfer of personal data outside the UK shall be governed by adequacy decisions or appropriate safeguards under UK data protection law.

6. Audit and Inspection

The Customer may conduct reasonable audits to verify BG-Demo's compliance with this DPA.

7. Data Breach Notification

BG-Demo shall notify the Customer of any confirmed data breach without undue delay and in accordance with statutory timeframes.

8. Term

This DPA shall commence on the date of the main service agreement and shall remain in force for its duration and any renewal period, unless earlier terminated.

9. Termination and Return of Data

Upon termination of the main service agreement, BG-Demo shall, at the Customer's election, return or securely delete all personal data processed under this DPA.

10. Governing Law

This DPA is governed by English law and the jurisdiction of the English courts.


Signature Block

For BG-Demo:

_________________________ Authorised Signatory BG-Demo Date: 17 Jan 2025

For Skovdal Software:

_________________________ Authorised Representative Skovdal Software Date: 17 Jan 2025

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Prior written consent required for sub-processors
  • Customer audit right

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only