Skovdal Software - Master Services Agreement v2
Documentdraft Skovdal Software · contract · draft · 30 Dec 2024
Unsigned draft MSA v2 for a Starter subscription, 1 Feb 2025 to 31 Jan 2026. Availability 99.5%, P1 first response 4 business hours. Total £24k: Starter £18k after 10% discount plus £6,000 implementation.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft MSA v2 for a Starter subscription, 1 Feb 2025 to 31 Jan 2026. Availability 99.5%, P1 first response 4 business hours. Total £24k: Starter £18k after 10% discount plus £6,000 implementation.
What it is: a draft Master Services Agreement between BG-Demo Ltd and Skovdal Software, marked "Draft v2, awaiting customer review and signature". It was created and last modified on 30 Dec 2024 and nothing in it shows it was signed.
Commits: Starter at £20k with a 10% discount gives £18k, plus £6,000 implementation, total £24k. Billing is annual in advance, payment within 30 days, and "All connectors shall be live within 4 weeks of the Start Date."
Unusual: the term auto-renews unless either party gives 90 days' written notice of non-renewal. The limitation of liability clause says "To be reviewed and agreed by both parties."
Not settled: the document does not show the executed terms. An executed order form would override this draft on price and terms, and the Order Form and Data Processing Agreement it refers to are not included.
As found in this document
As at Fri 9 Oct 2026- Date end31 Jan 2026Source: the AI read of this record
- Date start1 Feb 2025Source: the AI read of this record
- Price£23,550Source: the AI read of this record
- System Availability99.5%Source: the AI read of this record
- P1 First Response Time4 business hoursSource: the AI read of this record
- Data RefreshNightly, complete by 07:00 customer local time on business daysSource: the AI read of this record
- Service Credit (availability breach)5% of one month's subscription feeSource: the AI read of this record
- BillingBilling is annual in advanceSource: the AI read of this record
- PaymentPayment is due within 30 days of invoiceSource: the AI read of this record
- Connector deliveryAll connectors shall be live within 4 weeks of the Start DateSource: the AI read of this record
- Renewal notice90 days' written notice of non-renewalSource: the AI read of this record
The document
Body
Skovdal Software - Master Services Agreement v2
DRAFT
1. Parties
This Agreement is entered into between:
- BG-Demo Ltd, a company registered in England, with its principal place of business at London, UK ("BG-Demo")
- Skovdal Software, with principal place of business in Copenhagen, Denmark ("Customer")
2. Services
BG-Demo will provide B-Glass – Starter subscription and Implementation services as detailed in the Order Form attached.
3. Term
Start Date: 1 Feb 2025 End Date: 31 Jan 2026 Duration: 12 months
4. Pricing and Payment
| Item | Qty | Unit Price | Discount | Net |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | 10% | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | , | £6,000 |
| Total | £24k |
Billing is annual in advance. Payment is due within 30 days of invoice.
5. Service Levels
BG-Demo commits to the following service levels during the Term:
Read the whole document (2,058 characters)
| Metric | Level |
|---|---|
| System Availability | 99.5% |
| P1 First Response Time | 4 business hours |
| Data Refresh | Nightly, complete by 07:00 customer local time on business days |
| Service Credit (availability breach) | 5% of one month's subscription fee |
6. Implementation
The Implementation Service consists of:
- Up to 4 data connectors configured and live
- 4 weeks of setup and integration
- Training for your team
All connectors shall be live within 4 weeks of the Start Date.
7. Data Security and Compliance
BG-Demo will comply with all applicable data protection and security requirements. A separate Data Processing Agreement is attached.
8. Confidentiality
Both parties will maintain the confidentiality of proprietary information shared under this Agreement.
9. Limitation of Liability
To be reviewed and agreed by both parties.
10. Term and Termination
This Agreement automatically renews unless either party provides 90 days' written notice of non-renewal.
STATUS: Draft v2, awaiting customer review and signature
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount
- auto-renews unless 90 days' written notice
- limitation of liability left open
- connectors live within 4 weeks of start