What it says
What this says
As at Fri 9 Oct 2026Executed order form for one Starter subscription at £20k per year, running 1 Jun 2026 to 31 May 2027. It states 99.5% availability, P1 first response of 4 business hours, and billing annual in advance, Net 30 days.
What it is: an order form dated 31 May 2026 under the BG-Demo Master Service Agreement, for B-Glass Starter with 15 licensed users and 4 connectors. It is filed as executed and is the contract for price and terms.
Commits: £20k net with a 0% discount, billed annual in advance, Net 30 days. Service levels are 99.5% availability, P1 first response of 4 business hours, and data refresh complete by 07:00 UK time on business days.
Unusual: the price equals the v1 list figure, although the v2 Starter list applied to new business from 1 Dec 2025. The text gives no reason. The service credit is 5% of the monthly subscription fee, availability only.
Not settled: the signature lines are blank, so the evidence does not show who signed for Copperlane Payroll. The text states no renewal mechanism or notice period beyond the expiry date of 31 May 2027.
As found in this document
As at Fri 9 Oct 2026- Date end31 May 2027Source: the AI read of this record
- Date signed31 May 2026Source: the AI read of this record
- Date start1 Jun 2026Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Subscription termEffective Date 1 June 2026, Expiry Date 31 May 2027Source: the AI read of this record
- BillingAnnual in advance, Net 30 daysSource: the AI read of this record
- Licensed users15Source: the AI read of this record
- Connectors4Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Data refreshComplete by 07:00 UK time on business daysSource: the AI read of this record
- Service credit5% of monthly subscription fee (availability only)Source: the AI read of this record
The document
Body
Order Form, B-Glass
Customer: Copperlane Payroll
Order Date: 31 May 2026
Subscription Term
Effective Date: 1 June 2026 Expiry Date: 31 May 2027
Service
| Item | Qty | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | 0% | £20k |
Annual Recurring Revenue: £20k
Total Contract Value: £20k
Service Parameters
Billing: Annual in advance, Net 30 days
Licensed Users: 15
Connectors: 4
Included Features: Pages, chat-based search, full-text search
Service Levels
| Metric | Standard |
|---|---|
| Availability | 99.5% |
| P1 First Response | 4 business hours |
| Data Refresh | Complete by 07:00 UK time on business days |
| Service Credit | 5% of monthly subscription fee (availability only) |
Authorised Signatories
On behalf of Copperlane Payroll:
_______________________________ Authorised Signatory 31 May 2026
On behalf of BG-Demo Limited:
_______________________________ Priya Raman, Account Executive 31 May 2026
Read the whole document (1,206 characters)
This Order Form is entered into under the BG-Demo Master Service Agreement.
Unusual terms
As at Fri 9 Oct 2026- Price at v1 list figure on a May 2026 order
- Customer signatory not named in the text