What it says
What this says
Current to 13 Oct 26Draft expansion proposal from Lewis Kerr dated 3 Jun 2026 for the Growth subscription, co-termed to the renewal on 4 Jan 2027. Annual price of the expansion is £8,000; total value of this deal is £4,405. It is not an offer until an order form is signed.
What it is: a draft proposal to expand the existing Growth subscription for Harrowden Foods, prepared by Lewis Kerr with Amara Obi as customer success manager. The text marks it as a draft, matching the stored status.
Commits: nothing yet. "It is not an offer until an order form has been issued and signed under the existing agreement." Service levels stay at Growth tier "unless the executed order form says otherwise".
Unusual: two figures sit side by side. The £4,405 total value is the amount invoiced for the expansion, while the £8,000 annual price carries forward at renewal.
Not settled: which lines make up the expansion, the target live date and whether a purchase order reference is needed. The text does not show how £4,405 is derived from £8,000, and nothing here shows that scope was confirmed or an order form issued.
As found in this document
Current to 9 Oct 26- Date end4 Jan 2027Source: object_read:doc_009_011
- Date renewal4 Jan 2027Source: object_read:doc_009_011
- Price£8,000Source: object_read:doc_009_011
- TermCo-termed to your renewal on 4 Jan 2027Co-termed to your renewal on 4 Jan 2027 · Source: object_read:doc_009_011
- InvoicingIn advance, on the standard payment terms already agreedIn advance, on the standard payment terms already agreed · Source: object_read:doc_009_011
- VATAll prices are exclusive of VAT, which will be added at the prevailing rate on invoice.All prices are exclusive of VAT, which will be added at the prevailing rate on invoice. · Source: object_read:doc_009_011
- Service levelsService levels remain those of the Growth tier, unless the executed order form says otherwise.Service levels remain those of the Growth tier, unless the executed order form says otherwise. · Source: object_read:doc_009_011
- Additional sourceAny additional source connected under the expansion would carry a "live within" commitment in the order form, agreed with your team before signature.Any additional source connected under the expansion would carry a "live within" commitment in the order form, agreed with your team before signature. · Source: object_read:doc_009_011
The document
Body
Harrowden Foods - Proposal v1
Status: Draft Prepared by: Lewis Kerr, Account Executive, BB-Demo Customer success manager: Amara Obi Date: 3 Jun 2026 Type: Expansion of the existing Growth subscription
This draft is for discussion with Harrowden Foods. It is not an offer until an order form has been issued and signed under the existing agreement.
Context
Harrowden Foods has been a BB-Demo customer since 5 Jan 2026, on the Growth tier. The company brain was bought so that commercial insights and customer service can see retailer accounts, service-level complaints and orders together, across both of your sites.
Since go-live the brain has been used steadily and the trend is encouraging:
- The number of people asking questions of the brain has grown strongly compared with the prior quarter.
- There has been only one support ticket in the last thirty days, and none of high priority.
- There are no overdue invoices on the account.
The current contract covers 40 licensed users and is worth £50k in contracted annual recurring revenue. It runs to 4 Jan 2027.
Read the whole document (4,186 characters)
To put a number on it: the expansion described below is a modest, additive step. It is not a change of tier and it does not reopen the existing terms.
What we are proposing
An expansion of the Growth subscription, co-termed to your renewal on 4 Jan 2027, so that you have one renewal date and one conversation about the whole account.
| Item | Detail |
|---|---|
| Customer | Harrowden Foods |
| Tier | Growth |
| Deal type | Expansion of an existing subscription |
| Annual price of the expansion | £8,000 |
| Total value of this deal | £4,405 |
| Current licensed users | 40 |
| Term | Co-termed to your renewal on 4 Jan 2027 |
| Invoicing | In advance, on the standard payment terms already agreed |
All prices are exclusive of VAT, which will be added at the prevailing rate on invoice.
Please note that the total value of this deal (£4,405) is the amount invoiced for the expansion under this proposal. The annual price (£8,000) is what the expansion costs on a full-year basis and is the figure that will carry forward at renewal. These two numbers are not interchangeable.
Scope
The expansion sits inside the Growth tier and uses the same Snowflake account, the same security arrangements and the same support model as your current subscription. In practice that means:
- No new implementation project is required for the existing sources.
- Any additional source connected under the expansion would carry a "live within" commitment in the order form, agreed with your team before signature.
- Service levels remain those of the Growth tier, unless the executed order form says otherwise.
- Quarterly business reviews continue with Amara Obi as normal.
Why now
Usage is rising and the account is healthy, which is the right moment to agree any extension rather than waiting for the renewal. Doing it now also means the value of the brain can be reviewed once, at the quarterly review, against the full picture.
I would not want you to buy more than the usage supports. The current licence of 40 users still leaves headroom, so the case for this expansion rests on the scope agreed, not on a shortage of seats.
Open points
This is a draft and the following remain to be settled before an order form is prepared:
- Confirmation, with your commercial insights and customer service teams, of exactly which lines make up the expansion.
- Confirmation of the target date by which you would like the expansion to be live.
- Whether your finance team needs a purchase order reference on the invoice.
Next steps
| Action | Owner | Timing |
|---|---|---|
| Review this draft and confirm the scope | Harrowden Foods | This month |
| Issue the order form, co-termed to your renewal | Lewis Kerr | Within a couple of days of scope confirmation |
| Walk through the expansion at the next quarterly review | Amara Obi | At the next review |
| Sign the order form | Harrowden Foods | Once scope is agreed |
I'll send the order form over today if the scope is confirmed, and I am happy to talk any of this through.
Kind regards, Lewis
Unusual terms
Current to 9 Oct 26- Co-termed to the 4 Jan 2027 renewal
- Total value £4,405 differs from annual price £8,000
- Not an offer until an order form is signed