Hollins Tarrant - Order Form (signed)
Documentexecuted Hollins Tarrant · order form · executed · 13 Dec 2023
Executed Starter order form signed 13 Dec 2023 under the MSA. Availability 99.5%, P1 first response 4 business hours. Subscription £20k per year, implementation £6,000 one-off, total contract value £26k, first term 4 Jan 2024 to 3 Jan 2025.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form signed 13 Dec 2023 under the MSA. Availability 99.5%, P1 first response 4 business hours. Subscription £20k per year, implementation £6,000 one-off, total contract value £26k, first term 4 Jan 2024 to 3 Jan 2025.
What it is: an executed order form under the master services agreement, signed 13 Dec 2023. It sets the contracted price and terms for the first term: "This executed order form decides the contracted price and terms for the first term."
Commits: the annual recurring amount is £20k and the implementation is a one-off £6,000, billed annually in advance on 30 days from invoice date. Service levels are 99.5% availability and a 4 business hour P1 response, with a service credit of "5% of one month's fee, for availability only".
Unusual: nothing off the standard Starter terms. Both lines carry a nil discount, and the prices match the v1 list.
Not settled: the document states only the first term, ending 3 Jan 2025. It does not show renewal terms, later pricing or what applies after that date. The customer signatory is shown only as an authorised signatory, so the evidence does not show who signed for Hollins Tarrant.
As found in this document
As at Fri 9 Oct 2026- Date end3 Jan 2025Source: the AI read of this record
- Date signed13 Dec 2023Source: the AI read of this record
- Date start4 Jan 2024Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Subscription fee£19,500 annual recurring, discount 0%Source: the AI read of this record
- Implementation fee£6,000 one-off, four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from invoice dateSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- First response to a priority one issue4 business hoursSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- Nightly refreshcompletes by 07:00 customer local time on business daysSource: the AI read of this record
Body
Hollins Tarrant - Order Form (signed)
Status: Executed Date of signature: 13 Dec 2023
This order form is placed under the master services agreement between BG-Demo and Hollins Tarrant.
Parties
| Supplier | BG-Demo, London |
| Customer | Hollins Tarrant, Bristol |
| Account owner | Tom Ashdown |
| Customer success manager | Marcus Bell |
| Tier | Starter |
Order lines
| SKU | Description | Quantity | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass, Starter | 1 | £20k | 0% | £20k | Yes |
| IMP-STARTER | Implementation, Starter (four weeks, up to four connectors) | 1 | £6,000 | 0% | £6,000 | No |
Total contract value: £26k
The annual recurring amount is £20k. The implementation line is a one-off fee.
Term
- Start date: 4 Jan 2024
- End date of the first term: 3 Jan 2025
Billing
- Billing frequency: annual, in advance
- Payment terms: 30 days from invoice date
- Currency: pounds sterling
Service levels
Read the whole document (1,656 characters)
| Measure | Level |
|---|---|
| Availability | 99.5% |
| First response to a priority one issue | 4 business hours |
| Service credit | 5% of one month's fee, for availability only |
The nightly refresh completes by 07:00 customer local time on business days.
Notes
The discount on both lines is nil. This executed order form decides the contracted price and terms for the first term.
Signatures
| For BG-Demo | For Hollins Tarrant |
|---|---|
| Name: Tom Ashdown | Name: authorised signatory |
| Title: Account Executive | Title: authorised signatory of Hollins Tarrant |
| Date: 13 Dec 2023 | Date: 13 Dec 2023 |