Hollins Tarrant - Master Services Agreement v2
Documentdraft Hollins Tarrant · contract · draft · 27 Nov 2023
Unsigned draft MSA dated 27 Nov 2023 for the Starter tier at £20k a year plus £6,000 implementation, £26k first term. Service levels: 99.5% availability, P1 first response 4 business hours. Not binding until both parties sign.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft MSA dated 27 Nov 2023 for the Starter tier at £20k a year plus £6,000 implementation, £26k first term. Service levels: 99.5% availability, P1 first response 4 business hours. Not binding until both parties sign.
What it is: a draft Master Services Agreement prepared by Tom Ashdown for Hollins Tarrant, a Bristol recruitment firm. It states "Not binding until signed by both parties."
Commits: first term runs 4 Jan 2024 to 3 Jan 2025, billed annually in advance, payable within 30 days. Service credit is "5% of one month's fee, for availability only", with nightly refresh by 07:00 customer local time on business days.
Unusual: nothing off the standard Starter terms. Price matches the v1 list with 0% discount.
Not settled: the entity name, authorised signatory and data protection wording are open, and the signature block is blank. The text does not show an executed copy, so contracted terms must be checked against the executed order form, not this draft.
As found in this document
As at Fri 9 Oct 2026- Date end3 Jan 2025Source: the AI read of this record
- Date start4 Jan 2024Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- First response to a priority one issue4 business hoursSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- Nightly refreshcompletes by 07:00 customer local time on business daysSource: the AI read of this record
- Subscription fee£19,500, annual subscription, invoiced annually in advanceSource: the AI read of this record
- Implementation fee£6,000, one-off, four weeks, up to four connectorsSource: the AI read of this record
- Total contract value for the first term£25,500Source: the AI read of this record
- PaymentInvoices are payable within 30 days of the invoice dateSource: the AI read of this record
Body
Hollins Tarrant - Master Services Agreement v2
Draft for review. Not binding until signed by both parties.
Draft date: 27 Nov 2023 Prepared by: Tom Ashdown, Account Executive, BG-Demo
Parties
This agreement is between BG-Demo, a London data business (the supplier), and Hollins Tarrant, a recruitment firm based in Bristol (the customer).
Services
BG-Demo provides Hollins Tarrant with B-Glass, Starter tier, built and run inside the customer's own Snowflake account, together with the one-off implementation of that service. The detail of each line is in the table below and will be repeated in the order form.
Term
| Item | Value |
|---|---|
| Start date | 4 Jan 2024 |
| End date of the first term | 3 Jan 2025 |
| Billing frequency | Annual, in advance |
Fees
| SKU | Description | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|---|
| SUB-STARTER | B-Glass, Starter, annual subscription | 1 | £20k | 0% | £20k |
| IMP-STARTER | Implementation, Starter (four weeks, up to four connectors), one-off | 1 | £6,000 | 0% | £6,000 |
Read the whole document (2,258 characters)
The total contract value for the first term is £26k. Of that, £20k is the annual subscription and £6,000 is the one-off implementation fee.
Payment
Invoices are payable within 30 days of the invoice date. The subscription is invoiced annually in advance. All amounts are in pounds sterling.
Service levels
| Measure | Level |
|---|---|
| Availability | 99.5% |
| First response to a priority one issue | 4 business hours |
| Service credit | 5% of one month's fee, for availability only |
The nightly refresh completes by 07:00 customer local time on business days.
Open points in this draft
- Hollins Tarrant to confirm the registered entity name and the authorised signatory.
- Hollins Tarrant's legal review of the data protection wording is still outstanding.
- BG-Demo to confirm the implementation start date once access to the connected sources is agreed.
Signature block
To be signed once the open points above are closed.
| For BG-Demo | For Hollins Tarrant |
|---|---|
| Account Executive | Authorised signatory |
| Signature: to be added on execution | Signature: to be added on execution |
| Date: on signing | Date: on signing |