B-Brain
Lewis Kerr

Haverlanden Assurantiën / BB-Demo – Demo

Callcompleted

Haverlanden Assurantiën logo Haverlanden Assurantiën · 2025-02-21 11:45

Demo on Haverlanden's own HubSpot and Xero records. Jolien van Dijk, Head of Operations, said it looked really good, wants Willem involved, and chose to move to proposal. The order form is still to be sent.

What was said

What this says

Current to 13 Oct 26

Demo on Haverlanden's own HubSpot and Xero records. Jolien van Dijk, Head of Operations, said it looked really good, wants Willem involved, and chose to move to proposal. The order form is still to be sent.

What happened: On 21 Feb 2025 Lewis Kerr and Anya Petrova demonstrated the brain on Haverlanden's HubSpot and Xero records. A joined search returned thirty-four clients renewing before end of June with outstanding payments.

Customer view: Jolien asked how long the search took and whether her team could self-serve. She then said she wants Willem in on one and chose to move to proposal rather than book another demo.

Commercial: Anya described Growth limits of forty users and eight connectors, with three in use and five more available. Lewis confirmed the data can sit in an EU Snowflake account that the customer's IT owns.

Watch: No price was discussed. The evidence does not show Willem's role, or that the order form was sent or signed.

AI · claude-sonnet-5-5 · 13 Oct 2026

Themes

Current to 9 Oct 26
Theme
Demo, move to proposal
Importance
praise
Sentiment
positive
Voice
champion

Who was there

BB-Demo

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Lewis Kerr to send the order form and walk it through with Jolien and Willem on a separate call.
  • Lewis Kerr to confirm Willem's role and bring him into the proposal discussion.

Risks

Current to 9 Oct 26
  • Willem has not yet seen the product and his part in the decision is not shown.
  • No price was discussed, so the customer's reaction to commercial terms is still to come.
  • The evidence does not show the order form sent or executed.

Opportunities

Current to 9 Oct 26
  • Growth tier with up to forty users and room for five more connectors beyond the three named.
  • Her EU Snowflake question touches data residency, which BB-Demo sells as an add-on.

Transcript

  1. Lewis Kerr
    Lewis Kerr None
    Jolien, good to see you again. This is Anya, our Solutions Engineer. She's built this out on your HubSpot and Xero records, so you can see how it works with your data.
  2. Anya Petrova
    Anya Petrova None
    Hi Jolien. Thanks for the field list, really helped. So I've loaded in your HubSpot clients and the Xero invoice records. Watch what I can do with this.
  3. Anya Petrova
    Anya Petrova None
    I'm going to search for all active clients renewing before end of June with outstanding payments. Let me type that, and here are the results. Thirty-four clients. I can see the policy date, the invoice status, contact details.
  4. Jolien van Dijk
    Jolien van Dijk None
    That's from HubSpot and Xero at the same time?
  5. Anya Petrova
    Anya Petrova None
    Exactly. No manual joining. I can export this, drill into any client, whatever you need.
  6. Jolien van Dijk
    Jolien van Dijk None
    How long does that take to run?
  7. Anya Petrova
    Anya Petrova None
    Seconds. Compared to manually checking each system and reconciling?
  8. Lewis Kerr
    Lewis Kerr None
    That's the hours-per-week piece we talked about.
  9. Anya Petrova
    Anya Petrova None
    Now watch the chat interface. I can ask follow-up questions in natural language. Of those thirty-four, which are our biggest by policy value? It's sorting by invoice total and pulling that from Xero.
  10. Jolien van Dijk
    Jolien van Dijk None
    This is really nice. And my team could do this themselves?
  11. Anya Petrova
    Anya Petrova None
    Yes. You give them access, set permissions by team if you want. Up to forty users in Growth.
  12. Lewis Kerr
    Lewis Kerr None
    So Jolien and maybe Willem could set some standards for what people search for, but people can self-serve.
  13. Anya Petrova
    Anya Petrova None
    Right. And then dashboards. Say you want to track renewals by month, payment performance by client segment. I can build that, point and click.
  14. Anya Petrova
    Anya Petrova None
    So here I'm selecting my renewal date from HubSpot, invoice status from Xero, and it's building a chart. No SQL, no code.
  15. Jolien van Dijk
    Jolien van Dijk None
    And those refresh?
  16. Anya Petrova
    Anya Petrova None
    Nightly. Complete by seven in the morning. You wake up, the data is fresh.
  17. Lewis Kerr
    Lewis Kerr None
    So for board reporting, you've got clean data every morning.
  18. Jolien van Dijk
    Jolien van Dijk None
    What about adding more connectors down the line? You said eight total?
  19. Anya Petrova
    Anya Petrova None
    You've got HubSpot, Xero, your client database, that's three. You can add five more whenever you need them.
  20. Jolien van Dijk
    Jolien van Dijk None
    OK. And the data is definitely in our EU Snowflake account?
  21. Lewis Kerr
    Lewis Kerr None
    Absolutely. We can host it in the EU, your IT owns the account. That's one of the reasons we chose Snowflake, you stay in control.
  22. Jolien van Dijk
    Jolien van Dijk None
    This looks really good. I want to get Willem in on one of these.
  23. Lewis Kerr
    Lewis Kerr None
    I can set up another demo with him if you want, or we could just move to the proposal and I can walk it with you both.
  24. Jolien van Dijk
    Jolien van Dijk None
    Let's move to proposal.
  25. Lewis Kerr
    Lewis Kerr None
    Perfect. I'll send you the order form and we can walk through it at a separate call. Thanks, Jolien.

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Brain · read-only