Pentreath Cold Chain / BB-Demo – Renewal

This is the first of two booked renewal calls. The Growth renewal moves to £50k from £48k on 28 Dec 2026, and Finance Director Philip Annear says he cannot say who uses the brain or what it saves.

Context: The brain's assessment status is Watch. Invoices are paid within terms, so this is a value question, not a money one.

Usage: Platform data shows 37 monthly active users of 50 licensed and 2068 questions in September 2026. On 18 Aug 2026 Philip put daily use under ten, so explain the difference rather than dispute his figure.

Approach: Daniel Okafor leads on who uses the brain and what it saves. Tom Ashdown covers the £50k renewal terms. Keep the £129k CRM deal out of this call until Tom confirms what it covers.

Approach: Bryony Searle joins, so expect questions on invoicing and paperwork. Philip has asked more than once to be warned about invoices in good time.

Watch for: a request to cut seats, and the key-person risk Philip raised at the 15 May 2026 QBR. The evidence does not show whether the value case due by 9 Oct 2026 was sent.

AI · claude-opus-5-5 · 14 Oct 2026