Scheldevaart Logistics / BG-Demo – Discovery
Callcompleted
Scheldevaart Logistics · 7 Oct 2026 15:00
Scheldevaart Logistics' Head of Insight and Managing Director described hours lost joining Salesforce, customs, email and SharePoint data by hand. Sophie Ling recommended Growth and a demo on their own data in early November.
What was said
What this says
As at Fri 9 Oct 2026Scheldevaart Logistics' Head of Insight and Managing Director described hours lost joining Salesforce, customs, email and SharePoint data by hand. Sophie Ling recommended Growth and a demo on their own data in early November.
What happened: Sophie Ling ran a discovery call on 7 Oct 2026 with Elise Janssens, Head of Insight, and Elise Lambert, Managing Director. Their data sits in Salesforce, a customs tracking system, email and SharePoint, and is joined by hand.
Customer view: Elise Lambert said the manual work slows them down and that keeping control of the data is important, especially with customs. Elise Janssens asked how the proprietary customs system would be handled.
Commercial: Sophie recommended Growth at £44k annual subscription plus £12k implementation over eight weeks, with 40 users and eight connectors. This was a verbal recommendation, not an order form.
Watch: the customs connector is a custom build, and the demo in early November is booked, not held.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Sophie Ling to send the calendar link for the demo.
- Sophie Ling to run the demo on Scheldevaart's own data in early November.
- Sophie Ling to establish how the customs tracking system can be accessed for a connector.
Risks
As at Fri 9 Oct 2026- The customs tracking system is proprietary, so the connector depends on access to a system BG-Demo has not yet seen.
- Data control matters to the customer given customs work, so the Snowflake ownership point must hold through any security questions.
Opportunities
As at Fri 9 Oct 2026- A Growth subscription with implementation would connect Salesforce, customs, email and SharePoint, well within eight connectors.
- The demo on Scheldevaart's own data in early November is a chance to show value before pricing is tested.
Transcript
Sophie LingHi Elise and Elise, good to speak with you both. How's the port logistics business treating you?
Elise JanssensBusy, we're managing shipments and customs across multiple systems. That's what we want to talk about.- Sophie LingPerfect. Walk me through your current setup, what systems are you using?
- Elise JanssensWe've got Salesforce for customer and shipment records, we have a customs tracking system, email, documents in SharePoint. But they're all separate: to answer a question about a customer or a shipment, we're pulling from multiple places and manually joining things.
Elise LambertAnd it's slowing us down. We should be optimizing routes and service, not doing data admin.- Sophie LingThat makes sense. How much time is that taking weekly?
- Elise JanssensHours. Our operations team spends a chunk of their day on it.
- Sophie LingRight. So the BG-Demo would connect all those systems and give you one place to search and query. No more manual linking.
- Elise JanssensHow does it handle the customs tracking side? That's proprietary to that system.
- Sophie LingWe'd build a connector to it. Once a day we pull the latest data and index it alongside Salesforce and the rest.
- Elise LambertAnd commercial terms?
- Sophie LingI'd recommend Growth: that's £44,000 annual subscription, plus £12,000 implementation over eight weeks. You get 40 users and eight connectors, which gives you plenty of room.
- Elise JanssensOkay. And the data?
- Sophie LingIt lives in your Snowflake account. We manage the brain, you own and control the data.
- Elise LambertThat's important to us, especially dealing with customs. Next steps?
- Sophie LingI'd like to demo it, show you the brain working on your actual data. Could we schedule that for early November?
- Elise JanssensYes, early November works.
- Sophie LingPerfect. I'll send a calendar link. Cheers, both.