What was said
What this says
As at Fri 9 Oct 2026Anders Bech watched the brain run on Strandvig's own Salesforce and call data and recognised the manual work it replaces. He asked for a proposal and said he would think it over.
What happened: Lewis Kerr and Hannah Lowe demoed search, chat and dashboards on five connectors: Salesforce, calls, email, ticketing and HR. Anders had seen BG-Demo before, as Lewis opened with good to see you again.
Customer view: Anders said the closed-deals search was the manual work his team was doing today. He asked how nightly indexing works and how much training the team needs.
Commercial: Hannah positioned Growth, with 40 users and eight connectors, and noted headroom beyond the five in use. Lewis will send a proposal, then a security review and order form follow.
Watch: Anders gave no commitment or timeline beyond thinking it over. The evidence does not show other decision-makers, budget or competitors.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Lewis Kerr to send Anders the proposal with terms.
- Lewis Kerr to arrange the security review if Anders accepts the proposal.
Risks
As at Fri 9 Oct 2026- Anders gave no commitment or date, and the evidence does not show who else decides.
- No competitor or budget position is visible, so the proposal could stall quietly.
Opportunities
As at Fri 9 Oct 2026- New Growth subscription with implementation, with headroom beyond the five connectors demoed.
- Dashboards builder use for pipeline and customer health, which Anders's questions pointed to.
Transcript
- Lewis KerrRight, good to see you again, Anders. This is Hannah, she's our Solutions Engineer, she's built this for companies like yours.
- Hannah LoweHi Anders. I've loaded your Salesforce and call data, so everything you see today is your actual records.
- Anders BechGreat, that's what I wanted to see.
- Hannah LoweSo this is the interface: search, chat, dashboards. All of it runs on Snowflake. We've set up five connectors on your data: Salesforce, calls, email, ticketing, HR. All indexed nightly.
- Anders BechWhen you say nightly, that's every night?
- Hannah LoweComplete by 07:00 your time, every business day. So anything new in your systems shows up here the next morning.
- Lewis KerrLet me show you what this means. Say you wanted to find closed deals where the customer mentioned price on a call.
- Hannah LoweI'll search for that in plain English, watch what comes back.
- Anders BechRight, it's brought back deals with the call transcript right there. That's the manual work we were doing.
- Hannah LoweExactly. Now dashboards. This is the builder, you create custom views without code. A lot of customers use this for pipeline or customer health.
- Anders BechSo my team could see call activity linked to each deal in real time?
- Lewis KerrYeah, exactly what you'd define.
- Hannah LoweOn limits: Growth includes 40 users and eight connectors. You're using five today, so you've got headroom for more.
- Anders BechHow much training does the team need?
- Hannah LoweWe cover the basics in implementation, usually a day onsite or virtual. After that it's straightforward. We'll do quarterly check-ins to make sure it's working as you need.
- Anders BechOkay. Next steps?
- Lewis KerrI'll send a proposal with the terms. If that looks good, we do a security review and then order form and we're into implementation.
- Anders BechThat works. I'll get back to you once I've had a think.
- Hannah LoweThanks, Anders. Feel free to reach out with questions. Cheers.