B-Glass
Lewis Kerr

Stannard Vale Recruitment / BG-Demo – Negotiation

Callcompleted

Stannard Vale Recruitment logo Stannard Vale Recruitment · 29 May 2025 16:00

Finance had signed off and Megan Entwistle said they were ready to sign. She asked to split the £26k across two invoices, and Owen Tallis agreed in principle.

What was said

What this says

As at Fri 9 Oct 2026

Finance had signed off and Megan Entwistle said they were ready to sign. She asked to split the £26k across two invoices, and Owen Tallis agreed in principle.

What happened: Owen Tallis joined Lewis Kerr for the negotiation. Megan said finance had signed off and asked to invoice the £6,000 implementation on signing, then split the £20k subscription across the first year.

Customer view: Kirsty Carswell wanted certainty that four weeks meant live, not just build finished. She said internal projects start in early June and they want to be querying by then.

Commercial: Owen said yes to the split, and Lewis said he would check with finance. Lewis is to update the order form with the payment split and send it the same day.

Watch: Go-live depends on credentials arriving the week after signature. The order form is not yet shown as executed on this call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Order form payment split
Importance
renewal
Sentiment
positive
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Lewis Kerr to update the order form with the payment split and send it the same day.
  • Megan Entwistle to sign and return it within a few days, then Lewis to schedule the intake call.

Risks

As at Fri 9 Oct 2026
  • Go-live by early June depends on the customer supplying credentials the week after signing.
  • The split subscription invoicing still needed a check with finance.

Opportunities

As at Fri 9 Oct 2026
  • A smooth start on Starter builds the case for a later move to Growth.

Transcript

  1. Lewis Kerr
    Lewis Kerr
    Hi folks, thanks for jumping back on. I think Megan and Kirsty have been through the proposal and had a couple of things they wanted to discuss.
  2. Owen Tallis
    Owen Tallis
    Great. Where are we with the order form, then?
  3. Megan Entwistle
    Megan Entwistle
    Hi Owen. We're pretty much there, actually. Finance have signed off. We had one question about the payment terms, whether we could split the £25,500 across two invoices instead of one upfront?
  4. Owen Tallis
    Owen Tallis
    What split were you thinking?
  5. Megan Entwistle
    Megan Entwistle
    Ideally the £6,000 implementation upfront when we sign, and then the £19,500 subscription split across the first year.
  6. Lewis Kerr
    Lewis Kerr
    That's actually quite common. Let me check that one with finance, but I think we can make that work. We usually invoice the subscription annually in advance, but splitting it shouldn't be a problem.
  7. Owen Tallis
    Owen Tallis
    Yeah, let's do that. Anything else?
  8. Kirsty Carswell
    Kirsty Carswell
    The other thing was timeline. You said four weeks from signature: does that definitely mean we're live by then, or is that just when the build finishes?
  9. Lewis Kerr
    Lewis Kerr
    That's when you're live and able to ask questions. We'll have done testing, you'll have had a chance to kick the tyres, and everything should be working.
  10. Kirsty Carswell
    Kirsty Carswell
    Okay. We have some internal projects starting in early June and we'd like to be querying by then.
  11. Lewis Kerr
    Lewis Kerr
    We can work to that. As long as you're ready with credentials by, shall we say the week after you sign, we can definitely have you live by early June.
  12. Megan Entwistle
    Megan Entwistle
    That's perfect. I think we're ready to sign.
  13. Owen Tallis
    Owen Tallis
    Brilliant. Lewis, can you update the form with the payment split and send it over?
  14. Lewis Kerr
    Lewis Kerr
    Will do. I'll turn that around today.
  15. Owen Tallis
    Owen Tallis
    Perfect. Once you've signed it, Megan, can you get it back to us pretty quickly?
  16. Megan Entwistle
    Megan Entwistle
    Yeah, I'll get it signed and back to you within a few days.
  17. Lewis Kerr
    Lewis Kerr
    Once we have the executed copy, I'll reach out to schedule the intake call. That's where you'll provide the API credentials for the four systems.
  18. Kirsty Carswell
    Kirsty Carswell
    We'll make sure IT is ready for that.
  19. Lewis Kerr
    Lewis Kerr
    Perfect. I'll send over the integration guide at the same time so they know what to expect.
  20. Owen Tallis
    Owen Tallis
    Great. I think we're done then. Thanks Megan, Kirsty. Welcome to BG-Demo.
  21. Megan Entwistle
    Megan Entwistle
    Thanks, Owen. Looking forward to it.
  22. Kirsty Carswell
    Kirsty Carswell
    Cheers.

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