B-Glass
Connor Webb

Add client labelling feature

Ticketclosed

Vellacott Payments logo Vellacott Payments · Add client labelling feature

Tomasz Wiśniewski at Vellacott Payments requested client labelling functionality to segment marketplace clients by business vertical for performance analysis. Connor Webb escalated to the product team.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Tomasz Wiśniewski at Vellacott Payments requested client labelling functionality to segment marketplace clients by business vertical for performance analysis. Connor Webb escalated to the product team.

Problem: Partnerships team needs to tag clients by vertical to segment metrics and analyse performance across different client types. Handling: Support escalated to product team with customer's onboarding timeline. Opportunity: Feature request from key stakeholder with clear use case could unlock new adoption and upsell once implemented.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryfeature_request
Channelweb
First response (min)265
Helpdeskmade from

Trail

  1. Tomasz Wiśniewski
    Public reply · Tomasz Wiśniewski 8 Aug 2025 15:41
    This is something we'll need fairly soon as we onboard clients now.
  2. Tomasz Wiśniewski
    created · Tomasz Wiśniewski 8 Aug 2025 16:54
    Can we add functionality to label marketplace clients in the brain? Our partnerships team needs to tag each client by their business vertical so we can segment metrics and analyse performance by category. This would help us see where our growth is coming from across different client types.
  3. Connor Webb
    Public reply · Connor Webb 8 Aug 2025 21:19
    Hi Tomasz, Good question. Client tagging is something we can definitely add. I'm logging this with the product team and we'll track it for your onboarding timeline. I'll get you a ticket number to follow up on. Thanks, Connor
  4. Connor Webb
    Status change · Connor Webb 12 Aug 2025 16:52
  5. Status change · 16 Aug 2025 23:59
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