B-Glass
Heather Bauman

Heather Bauman

Person

Wendover Kast Insurance Group logo Wendover Kast Insurance Group · champion

Heather Bauman is the CRM-marked champion at Wendover Kast Insurance Group and the day-to-day driver of the Enterprise proposal. She cannot commit budget until Kyle Brandvold is satisfied and finance has seen it. COO Frank Delgado holds the security gate.

Who they are

Insight

As at Fri 9 Oct 2026

Heather Bauman is the CRM-marked champion at Wendover Kast Insurance Group and the day-to-day driver of the Enterprise proposal. She cannot commit budget until Kyle Brandvold is satisfied and finance has seen it. COO Frank Delgado holds the security gate.

Role: VP Agency Operations at Wendover Kast Insurance Group, marked champion in the CRM. She has been on the discovery, demo and proposal calls and replies quickly to email.

Influence: she wants one view of each agency and brings colleagues from data and underwriting operations. She cannot commit budget alone: Kyle Brandvold must be comfortable first, then finance, and COO Frank Delgado wants the security review before numbers.

Watch: she wants post go-live ownership named before Frank asks, and she said the 8 Jan 2027 date slips if reinsurer questions are dragged in. The Enterprise proposal is an open item, not executed paper.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Wendover Kast Insurance GroupVP Agency Operationschampionheather.bauman@wendoverkast.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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