B-Glass
Paul Ottaway

Paul Ottaway

Person

Saltdean Hart Insurance Brokers logo Saltdean Hart Insurance Brokers · user

Paul is an account executive at Saltdean Hart Insurance Brokers and a hands-on Growth user. He began sceptical and was won over in training. His platform user was deactivated on 2025-11-21.

Who they are

Insight

As at Fri 9 Oct 2026

Paul is an account executive at Saltdean Hart Insurance Brokers and a hands-on Growth user. He began sceptical and was won over in training. His platform user was deactivated on 2025-11-21.

Role: Account Executive, Commercial, in Brighton. The CRM role is user and he is not an admin. He appears in one call, one email thread and one ticket, with no deals.

Influence: In the 27 Jan 2025 training he said he came in doubting, then tested the brain on a landlord client and expected it to save about twenty minutes a week. He pulls in his team on seat uptake. His ticket on 13 Jun 2025 shows him building dashboards.

Watch: His platform user was deactivated on 2025-11-21, so he may have left or lost access. The evidence does not show why, or whether he still works at the customer.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Saltdean Hart Insurance BrokersAccount Executive, Commercialuserpaul.ottaway@saltdeanhart.example

Activity

  • 13 Jun 2025ticketHow to merge account data from our CRM and helpdesk in dashboards Paul Ottaway, Olivia GrantSaltdean Hart Insurance Brokers logoPaul OttawayOlivia Grant
  • 12 Jun 2025eventBG-Demo Customer Day Sofia Marchetti, Callum Reid, Kofi Mensah, Joanne Platt, Rob Ellery, Ravi Atherton, Toby Underwood, Neil Entwistle, Gemma Yates, Emma Croft, Jess Dobson, Natasha Greaves, Elaine Turvey, Sukhvinder Dhillon, Paula Mortimer, Yasmin Chaudhry, Sunita Bains, Paula Rennie, Huw Bevan, Owain Jenkins, Brenda Oldroyd, Anita Mistry, Clive Wardle, Phil Royston, Daisy Howes, Becky Lawton, Linnea Holm, Erik Wallin, Sofie Bech, Anders Thomsen, Fiona Marsden, Bryony Searle, Wes Jago, Matt Colenso, Lauren Pilkington, Stuart Haworth, Carl Whittle, Joe Mallinson, Aisha Bukhari, Ryan Heslop, Fiona Drummond, Fraser McAllister, Iain Lumsden, Zoe Kendrick, Trevor Mayhew, Paul Ottaway, Anthony Garrow, Sue Ditchfield, Liam Corner, Rebecca Oakes, Vikram SethiSofia MarchettiCallum ReidKofi Mensah+48
  • 27 May 2025email threadBG-Demo Customer Day in London Sofia Marchetti, Paul OttawaySaltdean Hart Insurance Brokers logoSofia MarchettiPaul Ottaway
  • 25 Feb 2025eventRevenue leaders roundtable Sofia Marchetti, Toby Rickard, Oliver Pennock, Alexander Vallance, Asif Jagger, Steven Holroyd, Matthew Grice, Pieter de Groot, Craig Holt, Tina Goddard, Susan Tweddle, Jas Dhillon, Troy Wendt, Glen Nuttall, Timo Brand, Claire Vasseur, Mads Mortensen, Lachlan Hutchinson, Tomasz Wiśniewski, Clara Hoskins, Kirsteen Boyd, Trevor Mayhew, Sinead Maguire, Paul Ottaway, Jade Kenwright, Liam Corner, Vikram SethiSofia MarchettiToby RickardOliver Pennock+24
  • 27 Jan 2025callSaltdean Hart Insurance Brokers / BG-Demo – Training Callie Brennan, Paul Ottaway, Abi Coombes, Sinead MaguireSaltdean Hart Insurance Brokers logoCallie BrennanPaul OttawayAbi Coombes+1

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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