Jess Mitchell
Person
Wattlebrook Insurance Services · champion
Jess Mitchell is Head of Business Systems at Wattlebrook in Sydney and the account's recorded champion. She took part in most calls from discovery to the August check-in, and she reports a quieter adoption period after a June restructure.
Who they are
Insight
As at Fri 9 Oct 2026Jess Mitchell is Head of Business Systems at Wattlebrook in Sydney and the account's recorded champion. She took part in most calls from discovery to the August check-in, and she reports a quieter adoption period after a June restructure.
Role: Head of Business Systems at Wattlebrook, recorded in the CRM as champion and based in Sydney. Her platform user was created on 2026-04-04 and is not an admin.
Influence: She was on the demo, proposal, kickoff, onboarding and check-in calls. Chief executive Mitchell Gallagher confirmed the commercial terms, and Jess handled procurement timing and day-to-day adoption.
Watch: On 27 Aug 2026 she attributed quieter usage to a June restructure and a heavy user moving team. She asked 5% of the organisation's questions in the last 90 days, against 7% over the last twelve months. The evidence does not show whether the heavy user has returned.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Wattlebrook Insurance Services | Head of Business Systems | champion | jess.mitchell@wattlebrook.example |
Activity
- 27 Aug 2026callWattlebrook Insurance Services / BG-Demo – Check In
- 25 Aug 2026email threadCheck-in call
- 22 Jul 2026ticketHow do I build a custom dashboard?
- 26 May 2026eventRevenue leaders roundtable
+39 - 21 May 2026eventBG-Demo webinar
+29 - 17 Apr 2026callWattlebrook Insurance Services / BG-Demo – Onboarding
- 13 Apr 2026email threadImplementation kickoff+1
- 10 Apr 2026callWattlebrook Insurance Services / BG-Demo – Kickoff+1
- 26 Feb 2026callWattlebrook Insurance Services / BG-Demo – Negotiation
+2 - 9 Feb 2026callWattlebrook Insurance Services / BG-Demo – Proposal
- 21 Jan 2026callWattlebrook Insurance Services / BG-Demo – Demo
+2 - 2 Jan 2026callWattlebrook Insurance Services / BG-Demo – Discovery
- 15 Dec 2025dealWattlebrook Insurance Services – New