Angela Kowalski
Person
Tilden Marsh Logistics · champion
Angela Kowalski is the CRM champion and platform admin at Tilden Marsh Logistics. She has been on most calls and tickets since discovery, shapes adoption, and wants an HR connector at the February renewal. Her share of questions is 6%.
Who they are
Insight
As at Fri 9 Oct 2026Angela Kowalski is the CRM champion and platform admin at Tilden Marsh Logistics. She has been on most calls and tickets since discovery, shapes adoption, and wants an HR connector at the February renewal. Her share of questions is 6%.
Role: Director of Customer Service in Cleveland, CRM role champion, and a platform admin since 25 Feb 2026. She joined discovery on 3 Dec 2025 and has led onboarding, training and day-to-day contact with BG-Demo.
Influence: She is the main working contact and advocate, but Gerald Szabo, the finance lead, raised the cost and value questions in the 27 Jan 2026 negotiation. On the 13 Aug 2026 check-in she was the only customer contact present, so the call does not show who else decides the renewal.
Watch: She wants an HR system connector, deferred to the February renewal because budget is not being spent this year. Marcus Bell's £50k figure was a statement on the call, not an executed order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tilden Marsh Logistics | Director of Customer Service | champion | angela.kowalski@tildenmarsh.example |
Activity
- 13 Aug 2026callTilden Marsh Logistics / BG-Demo – Check In
- 3 Jul 2026ticketHow to search across multiple connectors?
- 27 May 2026ticketCRM connector stopped syncing, urgent
- 14 Apr 2026callTilden Marsh Logistics / BG-Demo – Training
- 2 Apr 2026callTilden Marsh Logistics / BG-Demo – Onboarding
- 27 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding
- 19 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding
- 17 Mar 2026ticketConnector authentication failed, CRM not loading
- 6 Mar 2026callTilden Marsh Logistics / BG-Demo – Onboarding
- 27 Feb 2026callTilden Marsh Logistics / BG-Demo – Kickoff
- 29 Jan 2026email threadGrowth tier proposal - commercial terms
+2 - 27 Jan 2026callTilden Marsh Logistics / BG-Demo – Negotiation+2
- 8 Jan 2026callTilden Marsh Logistics / BG-Demo – Proposal
- 22 Dec 2025email threadDemo follow-up
+1 - 22 Dec 2025callTilden Marsh Logistics / BG-Demo – Demo+1
- 17 Dec 2025email threadDemo, next week?
- 3 Dec 2025callTilden Marsh Logistics / BG-Demo – Discovery
- 13 Nov 2025dealTilden Marsh Logistics – New