Dan Dyson

Person

Dan Dyson is Vantrell Software's Sales Manager and an active, engaged user, not an admin. He asked about sales use at the demo, led his team's training, and raised most of the tickets, including two data freshness failures.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Dan Dyson is Vantrell Software's Sales Manager and an active, engaged user, not an admin. He asked about sales use at the demo, led his team's training, and raised most of the tickets, including two data freshness failures.

Role: Sales Manager in London, recorded in the CRM as a user, with a platform account created 13 Jul 2024 and no admin rights. He took part in two calls and raised four tickets.

Influence: He asked at the 8 May 2024 demo whether sales could use the brain, and his team was trained on it. He reads as a working champion for sales, not a signer; the evidence does not show who holds budget.

Watch: He raised two freshness incidents within two weeks in September 2024, and a slow dashboard on 20 May 2025. The evidence shows no activity from him after that.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Vantrell Software	Sales Manager	user	dan.dyson@vantrell.example

CRMmade from

Activity

Upcoming
15 Oct 2026upcoming eventBG-Demo webinar Alice Brewer, Rajesh Mistry, Geoffrey Rowe, Alexander Vallance, Marieke Postma, Emma Croft, Inge de Boer, Dan Dyson, Andrew Pickering, Sandra Neale, Jeroen Coenen, Dirk Vogt, Jens Maes, Aaron Graham, Troy Wendt, Rebecca Nuttall, Ian Brearley, Brandon Russell, Claire Girard, Marie Goossens, Yasmin Carswell, Neil Ashworth, Matt Colenso, Niamh Fogarty, Jade Kenwright+22
Held
20 May 2025ticketDashboard loading very slowly Dan Dyson, Bethan Lister
30 Sep 2024ticketData not refreshing Dan Dyson, Bethan Lister
13 Sep 2024ticketCall data not refreshing Dan Dyson, Bethan Lister
12 Aug 2024callVantrell Software / BG-Demo – Training Callie Brennan, Dan Dyson
23 Jul 2024ticketFeature request: export call transcripts Dan Dyson, Bethan Lister
8 May 2024callVantrell Software / BG-Demo – Demo Tom Ashdown, Hannah Lowe, Hugh Firth, Jess Dobson, Dan Dyson+2

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help