Cairnlea Homes

Cairnlea Homes has three documents on file, all read, and none executed. The final Growth proposal of 16 Jan 2025 and the draft of 13 Jan 2025 both price £44k a year. No contracted price or terms can be confirmed.

Executed: no document for Cairnlea Homes has a stored status of executed, so no contracted price, term, billing or service level can be confirmed. Every executed term is therefore left empty.

Open items: the Proposal of 16 Jan 2025, stored as final, offers the Growth tier at £12k implementation over eight weeks and a £44k Year 1 subscription, £56k total Year 1. It ends by directing the customer to the order form, so it is an offer, not a contract.

Open items: the Proposal v1 of 13 Jan 2025 is a draft at the same figures: £12k implementation, £44k annual subscription and £56k total. Its scope is up to 40 users and eight connectors, the same as the final proposal.

Contradictions: the two proposals do not disagree on price, users or connectors. The final proposal of 16 Jan 2025 adds terms the draft lacks: £44k annually from Year 2, invoiced in advance, and a 90-day renewal notice period.

Commitments: there are no live obligations from executed paper. The Security Questionnaire of 30 Dec 2024, stored as final, states incident reporting within 4 business hours, a 24-hour recovery point objective and TLS 1.2 or higher in transit.

Commitments: the questionnaire is unsigned and is not a contract. It sets no availability, price or renewal terms.

Gaps: all three documents were read. No order form exists among them, so the records do not show who signed, when the term started, or the contracted price.

Gaps: the questionnaire dated 30 Dec 2024 may no longer match current controls. The account lead should locate an executed order form before quoting any figure or renewal date to Cairnlea Homes.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026