Samir Haddad

Staff

Software Engineer · engineering · reports to Tobias Renwick

Samir Haddad is a Software Engineer in Edinburgh, hired 21 Oct 2024. The evidence links him to one customer call, the 23 Mar 2026 escalation with Delancey Haig, where he gave an early view on a possible pipeline issue.

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Insight

As at Fri 9 Oct 2026

Samir Haddad is a Software Engineer in Edinburgh, hired 21 Oct 2024. The evidence links him to one customer call, the 23 Mar 2026 escalation with Delancey Haig, where he gave an early view on a possible pipeline issue.

Role: Samir is a Software Engineer in the engineering department, based in Edinburgh and managed by Tobias Renwick. He started on 21 Oct 2024 and has no end date.

Book: The counts show one account, Delancey Haig, with one call attended and one recorded call. No email threads or tickets are assigned to him.

Evidence: On the 23 Mar 2026 escalation call, Samir said some of the five high-priority tickets look like one pipeline issue, unproven. The evidence does not show whether the root cause was confirmed.

Now: The evidence is thin, with one read. It does not show his current work on Delancey Haig, and the Growth term there was noted as ending on 2 Jul 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

On record

Updated 9 Oct 26

Organisations0

Calls1

Email threads0

Deals0

Documents0

Events0

Computedmade from

Calls

No calls in the last four weeks.

Callsmade from

Time off

From	To	Type	Days	Status
11 Aug 2026	19 Aug 2026	holiday	7	taken
30 Jun 2026	6 Jul 2026	holiday	5	taken
18 Jun 2026	18 Jun 2026	sick	1	taken
20 May 2026	22 May 2026	holiday	3	taken
13 Apr 2026	15 Apr 2026	holiday	3	taken
1 Apr 2026	7 Apr 2026	holiday	3	taken
16 Dec 2025	18 Dec 2025	holiday	3	taken
3 Nov 2025	3 Nov 2025	holiday	1	taken
9 Aug 2025	21 Aug 2025	holiday	9	taken
7 Jul 2025	7 Jul 2025	holiday	1	taken
19 May 2025	19 May 2025	holiday	1	taken
4 Feb 2025	10 Feb 2025	holiday	5	taken
8 Jan 2025	10 Jan 2025	holiday	3	taken
11 Dec 2024	12 Dec 2024	sick	2	taken
6 Dec 2024	9 Dec 2024	sick	2	taken
2 Dec 2024	2 Dec 2024	holiday	1	taken

HRmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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