Payment overdue, INV-171-0002

Email thread

On 10 Mar 2025 Rachel Dunmore told Jean Benson that INV-171-0002, £20k net (£23k including VAT), due 1 Mar 2025, was unpaid and asked for a settlement date. There is no customer response in the thread.

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What was said

What this says

Current to 13 Oct 26

On 10 Mar 2025 Rachel Dunmore told Jean Benson that INV-171-0002, £20k net (£23k including VAT), due 1 Mar 2025, was unpaid and asked for a settlement date. There is no customer response in the thread.

Ask: BG-Demo finance asked the customer to prioritise payment and say when settlement can be expected.

Customer view: there is no customer response in the thread, so the cause of non-payment is not shown.

Next: treat this as a money matter until the customer says otherwise; check for a billing error on BG-Demo's side first.

AI · claude-sonnet-5-5 · 13 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2025-03-10

Last message2025-03-10

Emailmade from

Messages

Rachel Dunmore 10 Mar 2025 09:15
to Jean Benson
Good morning Jean, Please find attached our invoice INV-171-0002 for £19,500 net (£23,400 including VAT), which was due on 1 Mar 2025. We have not yet received payment. Could you please prioritise this and let me know when we can expect settlement? Kind regards, Rachel Dunmore Finance Manager

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