What was said
What this says
Current to 13 Oct 26Tom Ashdown sent a Starter proposal on 27 Aug 2024. Charlotte Haigh asked to understand the implementation timeline before moving forward, and Jonathan Marsden accepted a call with Owen Tallis on Friday morning.
Ask: Charlotte, speaking for herself and Jonathan, wanted the implementation timeline clarified before committing.
Customer view: the question is about delivery, not price. Tom answered that setup takes around four weeks from credentials, and Jonathan agreed to a Friday morning call.
Next: Tom must send Jonathan the call time and details, with Owen Tallis joining to walk through the sequence.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 27 Aug 2024 16:37Hi all, Following our discussion earlier this week, I've put together a proposal for Marsden Vale. The Starter tier includes a four-week setup phase, then we're live in your Snowflake account with your data ready to query. Happy to walk through it and answer any questions. When works for the team? Cheers, Tom
- Charlotte Haigh 28 Aug 2024 09:24Tom, Thanks for getting this over. Jonathan and I have looked at it. Before we move forward, we'd like to understand the implementation timeline better. Charlotte
- Tom Ashdown 29 Aug 2024 09:25Hi all, Good question. From when we have your credentials and can start mapping, the setup typically takes around four weeks. Owen is joining a call so we can walk through the sequence with you. Are you free Thursday afternoon or Friday morning? Cheers, Tom
- Jonathan Marsden 30 Aug 2024 16:11Tom, Friday morning works. What time and where do we call in? Jonathan