Onboarding: next session and who joins

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Laura proposes a hands-on session for the wider team because usage is still low. Monica offers Thursday at 11:00, asks to keep it to an hour, and Laura confirms.

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As at Fri 9 Oct 2026

Laura proposes a hands-on session for the wider team because usage is still low. Monica offers Thursday at 11:00, asks to keep it to an hour, and Laura confirms.

Ask: Laura wants the wider team to ask their first questions of the brain with her present, citing low usage.

Customer view: Monica apologised for the late reply, chose Thursday at 11:00 and said people are stretched.

Next: Laura sends the invite and prepares example questions.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2026-07-10

Last message2026-07-13

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Laura Penhaligon 10 Jul 2026 17:47
to Monica Starling
Hi Monica, Thanks for the list of names last time. I'd like to arrange a session for the wider team so they can ask their first questions of the brain with me on hand. Usage is still low, so a hands-on hour should help. Could you suggest a couple of slots early next week? I'll fit around you. Thanks, Laura
Monica Starling 13 Jul 2026 16:07
to Laura Penhaligon
Hi Laura, Apologies, only just seeing this. Thursday at 11:00 would work for most of the team, or Friday morning if that is easier for you. I'd like to keep it to about an hour as people are stretched. Monica
Laura Penhaligon 13 Jul 2026 16:35
to Monica Starling
Hi Monica, Thursday at 11:00 is fine. I'll send the invite now and keep it to the hour. I'll have a few example questions ready so people have somewhere to start. Speak soon, Laura

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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