Invitation to our webinar on Thursday 19 September 2024

Email thread

Nell Ashcombe invited Marloes de Vries to the BG-Demo webinar on Thursday 19 September 2024, linking it to Veenendrecht Payments' interest in merchant success and merchant risk. No customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe invited Marloes de Vries to the BG-Demo webinar on Thursday 19 September 2024, linking it to Veenendrecht Payments' interest in merchant success and merchant risk. No customer response in the thread.

Ask: Nell invites Marloes and suggests passing it to a colleague in merchant success or risk.

Customer view: there is no customer response in the thread. The email says Veenendrecht Payments has been looking at merchant success and merchant risk, which points to a prospect-stage interest, though the evidence does not show a contract.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2024-08-25

Last message2024-08-25

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Messages

Nell Ashcombe 25 Aug 2024 13:30
to Marloes de Vries
Dear Marloes, I'd like to invite you to the BG-Demo webinar on Thursday 19 September 2024. It's online, so you can join from wherever you are. The session looks at what happens when teams stop reconciling their systems by hand and put disputes, tickets and volumes in one place they can simply ask questions of. That is close to what Veenendrecht Payments has been looking at for merchant success and merchant risk, so I thought it was worth your time. If you're interested, reply and I'll send the joining details. If a colleague in merchant success or risk would get more from it, please pass it on. Best, Nell Nell Ashcombe Chief Executive Officer and Co-founder, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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