What was said
What this says
Current to 14 Oct 26Alice Brewer invited Matthew Grice, a client relationship manager, to the webinar on Thursday 20 November 2025, acknowledging Ardenmore is no longer using the brain. No customer response in the thread.
Ask: Alice invites Matthew to an open session with no obligation, so he does not drop off the list without a word.
Customer view: there is no customer response. The email itself states that Ardenmore is no longer using the brain, which confirms the account has lapsed.
Next: Alice offers to send joining details or to respect a request to stop contact.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-10-29
Last message2025-10-29
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Messages
- Alice Brewer 29 Oct 2025 14:17Hi Matthew, I'm Alice, Head of Marketing at BB-Demo. I'm getting in touch to invite you to our online webinar on Thursday 20 November 2025. I know Ardenmore is no longer using the brain, and I won't pretend otherwise. You were one of the people on the client-relationship team who used it day to day, so I wanted you to hear about the session directly rather than drop off our list without a word. The story here is how other teams are using their data in practice. It's an open session with no obligation attached. If it would be useful, reply and I'll send the joining details nearer the date. If you'd rather not hear from us, tell me and I'll make sure that's respected. Best, Alice Alice Brewer Head of Marketing, BB-Demo
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