What was said
What this says
Current to 14 Oct 26Marcus Bell sent Elaine Turvey the formal renewal notice for the Starter subscription, 25 licensed users at £23k a year, running to 29 Aug 2025. No customer response in the thread.
Ask: BB-Demo wants the renewal agreed ahead of 29 Aug 2025 and settled by 18 Aug 2025. Marcus offers a usage summary and a call, and copies Tom Ashdown for commercial terms.
Customer view: Elaine Turvey, the Finance Director, does not reply in the thread. The evidence does not show her position on renewal.
Next: Marcus is to bring the usage summary so the customer can see who is using the brain before anything is decided.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 30 May 2025 16:14Hi Elaine, This is our formal renewal notice. Ardenmore's Starter subscription, covering 25 licensed users at £23,000 a year, runs to 29 Aug 2025. We would like to agree the renewal ahead of that date, and we are planning to have it settled by 18 Aug 2025. I've copied Tom Ashdown, who looks after the commercial side of the account and can talk you through the terms. I'll bring the usage summary we discussed so you can see who is using the brain before anything is decided. If it helps, I'm happy to jump on a call at a time that suits you. Thanks, Marcus