Follow-up from the quarterly review

Email thread

Marcus Bell recapped the review: usage has fallen, Sukhvinder Dhillon is now main admin, and contract end is 29 Aug 2025. Sukhvinder said several people stopped logging in after Harjit left and doubts the other connectors are used.

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Current to 14 Oct 26

Marcus Bell recapped the review: usage has fallen, Sukhvinder Dhillon is now main admin, and contract end is 29 Aug 2025. Sukhvinder said several people stopped logging in after Harjit left and doubts the other connectors are used.

Ask: Marcus asked Sukhvinder which connectors are in regular use and who has stopped logging in, so both sides can compare.

Customer view: Sukhvinder said the client-relationship team still uses the brain for scheme queries, but several people moved to other work. He is not certain the other connectors are in use at all.

Next: Sukhvinder will list active users by early next week. Elaine did not reply in this thread.

AI · claude-sonnet-5-5 · 14 Oct 2026

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Updated 9 Oct 26

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First message2025-01-15

Last message2025-01-16

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Marcus Bell 15 Jan 2025 12:42
to Elaine Turvey, Sukhvinder Dhillon
Hello both, Thanks for making time for the review. A quick recap of where we landed: - usage has fallen over the last quarter, and only a small group is active out of the 25 licensed users - Sukhvinder is now the main admin day to day - we agreed to look at which teams could get more from the brain before the contract end on 29 Aug 2025 Sukhvinder, could you let me know which connectors are still in regular use and who on the team has stopped logging in? I'll pull the same from our side so we can compare. I've copied in Tom so he's across it. Thanks, Marcus
Sukhvinder Dhillon 16 Jan 2025 14:02
to Marcus Bell
Hi Marcus, Thanks for the recap. I've had a look. The client-relationship team still uses it for scheme queries, but several people moved to other work after Harjit left and have not logged in since. I can pull together a list of who is still active by early next week. I'm not certain the other connectors are in use at all, so I'll check that at the same time. Regards, Sukhvinder Dhillon Pensions Systems Analyst

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