What was said
What this says
As at Fri 9 Oct 2026Nell Ashcombe sent the Starter order form stating £26k. Elaine Turvey says the terms are comfortable and she will sign on 16 Aug 2023. She wants a usage review after the first few months to justify the spend to the board.
Ask: Elaine commits to signing and asks for a review of how the team is using the product after the first few months.
Customer view: positive on terms, but value must be shown to the board.
Next: Nell to receive the signed order form. A usage review should be booked early in the term.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2023-08-14
Last message2023-08-15
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Messages
- Nell Ashcombe 14 Aug 2023 11:25Hello Elaine, The order form for the Starter subscription is attached, ready for your signature. It reflects what Tom and you agreed, and the deal value of £25,500 is stated on the first page. If anything reads differently from your understanding, tell me and I'll correct it before you sign. We are aiming to close on 16 Aug 2023, but there's no need to rush it if you want to read it through again. Best, Nell
- Elaine Turvey 15 Aug 2023 16:15Hello Nell, Thank you. I have read it and shared it with Paula. We are comfortable with the terms and I will sign it tomorrow, ahead of 16 Aug 2023. I would like to review how the team is using it after the first few months, so that we can justify the spend to the board. Elaine Turvey
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