What was said
What this says
Current to 13 Oct 26Daniel Okafor proposed a short check-in after seeing usage climb. Siân Pritchard agreed, said new people in collections are asking the brain questions that used to go through her team, and a Thursday morning slot was set. This was a scheduling thread.
Ask: Daniel wanted half an hour to hear what the teams have been asking the brain and whether anything is in their way. Siân replied on 14 Jul 2026 and confirmed usage is up.
Customer view: She wants to show examples from collections as a good example of what the record can answer. The tone is positive and she offered mornings.
Next: Daniel confirmed the following Thursday morning on 16 Jul 2026. The thread does not show how the meeting went.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 9 Jul 2026 12:38Hello Siân, I hope you're well. I was looking at the usage this morning and it is climbing nicely, so I thought a short check-in would be worth having, ahead of the holidays. Would half an hour sometime next week suit you? I'd like to hear what the teams have been asking the brain lately and whether anything is getting in their way. There's no formal agenda, and I know you like to open with what the teams asked that week, so please do. Best wishes, Daniel
- Siân Pritchard 14 Jul 2026 14:33Hi Daniel, Sorry for the slow reply, it has been a busy few days. Yes, happy to. You're right that usage is up. A couple of new people in collections have started asking it questions that used to go through my team, and I'd like to show you a few of those, because they're a good example of what the record can answer. I can do Wednesday or Thursday next week, mornings are best. Diolch, Siân
- Daniel Okafor 16 Jul 2026 09:41Hello Siân, No need to apologise at all, and that is lovely to hear about collections. Let's go with Thursday morning next week. I'll send an invitation shortly, and I'll come back to you if anything changes on my side. I'm looking forward to seeing those examples. Best wishes, Daniel