B-Glass
Harcastle Environmental logo

Invitation: BG-Demo webinar on Thursday 16 July 2026

Email thread

Harcastle Environmental logo Harcastle Environmental · event

Alice Brewer, BG-Demo's Head of Marketing, invited Claire Ackroyd to a webinar on 16 Jul 2026. This is an event invitation with no customer response in the thread.

What was said

What this says

As at Fri 9 Oct 2026

Alice Brewer, BG-Demo's Head of Marketing, invited Claire Ackroyd to a webinar on 16 Jul 2026. This is an event invitation with no customer response in the thread.

Ask: Alice invited Claire, the Integration Director, to an online webinar on how customers bring several systems into one view. She offered places for colleagues or a recording.

Customer view: There is no customer response in the thread. The note does show that Claire is new to Harcastle and responsible for bringing acquired businesses into the group.

Next: Claire's role is a relationship opportunity for the account team, since acquired systems may need more connectors.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typeevent
Messages1
First message2026-06-22
Last message2026-06-22

Messages

  1. Alice Brewer
    Alice Brewer 22 Jun 2026 17:48
    to Claire Ackroyd
    Hello Claire, Welcome to Harcastle, and I hope the first couple of months have been productive. I run marketing at BG-Demo and I'm writing because we are holding an online webinar on Thursday 16 July 2026, and I thought it might be useful to you in your new role. The story here is how customers bring several systems into one view their teams can question directly. Since you are responsible for bringing acquired businesses, their customers and their systems into the group, I expect a good part of it will be relevant to you, and your colleagues in commercial operations already work with the brain every day. The session is online, so there is no travel involved, and it is open to anyone you think would benefit. If you would like a place, or want to pass the invitation to a few colleagues, just reply here and I'll add them to the list. If the date does not suit, I can send you the recording afterwards. Best, Alice Alice Brewer Head of Marketing, BG-Demo

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only