Follow-up from the demo on your own data

Hello Nicola, hello Imran, Thank you both for your time this morning. It was useful to see the demo running on a sample of your own collections, complaints and invoice data rather than slides, and I think the account manager view landed well. To put a number on it, the deal value for Growth that we discussed is £51,600, excluding VAT. Nothing is committed on either side yet. The expected close we have pencilled in is 28 Mar 2025, so there is time to do this properly. Three things from the call that I want to make sure we do not lose: - Nicola asked to see missed-collection tickets alongside the customer's invoices on one page, by depot and round. - Imran asked what the brain needs from the routing system, the helpdesk and the accounting system, and who on your side would need to grant access. - You both wanted to know how the connectors are tested before anything is switched on. Anya, who ran the demo, is copied in. She can answer the technical questions directly, so Imran, please send her whatever you need and she will come back to you. I'll send a written proposal over once I have your answers on the connectors, so that it reflects what you actually run rather than my assumptions. Kind regards, Lewis Lewis Kerr Account Executive, BB-Demo

Lewis, Thanks for the summary. Nicola and I have talked it through briefly and the demo gave us what we wanted to see. On the connectors, our list is the routing system, the helpdesk and the accounting system, plus the call recorder later if the first stage goes well. I would like to start with the first three and add the call recorder once we know the first ones load cleanly. How many connectors have we got left on Growth once those are in? I'd rather know that now than find out when we want to add something. I also need to check which customer id is used in each of the three systems. At the moment I think the routing system and the accounting system disagree for some of the older sites, so I'd want to look at that before anything is switched on. I'll test it before we switch it on, whatever the timetable says. I'll write up what I find and send it to Anya this week. Imran > On 28 Jan 2025, at 13:16, Lewis Kerr wrote: > Anya, who ran the demo, is copied in. She can answer the technical questions directly.