Kadewerk onboarding: scheduling the first session

Email thread

Laura Penhaligon asked Yara El Idrissi for a two-hour session to set up connectors to the helpdesk and usage data. Yara offered Monday or Tuesday and asked what time suits. Logistical scheduling thread.

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Current to 13 Oct 26

Laura Penhaligon asked Yara El Idrissi for a two-hour session to set up connectors to the helpdesk and usage data. Yara offered Monday or Tuesday and asked what time suits. Logistical scheduling thread.

Ask: Laura Penhaligon proposed a two-hour working session early the following week to connect the helpdesk and usage data.

Customer view: Yara El Idrissi replied the next day, said Monday or Tuesday would work and asked for a time.

Next: Laura needs to answer with a time. The thread does not show the session being held.

AI · claude-sonnet-5-5 · 13 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-08-14

Last message2025-08-15

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Laura Penhaligon 14 Aug 2025 11:22
to Yara El Idrissi
Hi Yara, Now that your implementation has kicked off, I'd like to schedule our first working session to set up the connectors to your helpdesk and usage data. Are you available early next week for a two-hour session? Laura Penhaligon Implementation Consultant
Yara El Idrissi 15 Aug 2025 14:04
to Laura Penhaligon
Hi Laura, Monday or Tuesday would work for us. What time suits you best? Yara El Idrissi Support Operations Lead

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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