Order form for renewal

Email thread

Nell Ashcombe sent Anthony Garrow a draft £20k Starter renewal order form on 6 Jun 2024. He replied the same day that it looked good and asked for the final version. Nell sent it on 10 Jun 2024.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe sent Anthony Garrow a draft £20k Starter renewal order form on 6 Jun 2024. He replied the same day that it looked good and asked for the final version. Nell sent it on 10 Jun 2024.

Ask: Nell asked Anthony to review a draft order form for the Starter renewal due 21 Jun 2024. He raised no changes and asked for the final version to sign off.

Customer view: Anthony, as Managing Director, accepted the £20k price without pushback. No question on value or price appears.

Next: The thread shows the final order form being sent but not signed. The signed copy is the record that decides terms, so it should be confirmed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typesales

Messages3

First message2024-06-06

Last message2024-06-10

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Messages

Nell Ashcombe 6 Jun 2024 11:03
to Anthony Garrow
Anthony, Your Starter subscription is up for renewal on 21 Jun 2024. I've attached a draft order form for £19,500 covering the next year. Could you take a look and let me know if anything needs adjusting? Best, Nell
Anthony Garrow 6 Jun 2024 12:10
to Nell Ashcombe
Nell, Looks good. Send me the final version and I'll get it signed off. Anthony
Nell Ashcombe 10 Jun 2024 09:00
to Anthony Garrow
Done. Order form attached. Best, Nell

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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