Your renewal coming up

Email thread

Daniel Okafor opened the renewal conversation for 21 June 2024. Anthony Garrow, Managing Director, said the team is happy and proposed mid-May for a discussion.

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What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor opened the renewal conversation for 21 June 2024. Anthony Garrow, Managing Director, said the team is happy and proposed mid-May for a discussion.

Ask: Daniel asked to discuss what is working and what could be better, and said he would cover changes to team or usage.

Customer view: Anthony said they are happy with how it is going and suggested mid-May, with no pushback on price or terms.

Next: Daniel is to send times for a mid-May call. The evidence does not show a price or tier discussion.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages3

First message2024-03-22

Last message2024-03-25

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Messages

Daniel Okafor 22 Mar 2024 09:32
to Anthony Garrow
Hi Anthony, Your subscription with us comes up for renewal on 21 June 2024. It's been great to see the team using the brain to solve problems week in and week out. When you have a moment, I'd love to chat about what's working, what could be better, and how we can support your continued growth. Best wishes, Daniel
Anthony Garrow 22 Mar 2024 11:20
to Daniel Okafor
Daniel, Thanks for reaching out. We're happy with how it's going. How about we schedule something for mid-May? Anthony
Daniel Okafor 25 Mar 2024 16:04
to Anthony Garrow
Perfect. I'll send a couple of times over. Just to close the loop, we'll also want to make sure we cover any changes to your team or usage over the renewal period. Best wishes, Daniel

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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