Booking the QBR

Hi Saskia, I'd like to get the quarterly business review booked. Looking at the account this week, I can see fewer people logging in than over the summer, and I'd rather we looked at that together than have you read it in a slide. I'm not worried about the set-up, which is all running as it should. It's more that I want to understand where the directors are getting value and where they've drifted away. You'll know far better than I do what the client reviews have been like lately. Could you suggest a date in the next fortnight? I'd like Rupert and Holly there too if they can make it, since they will have a view on cost and on the connectors. I'll come back to you by Friday with an agenda either way. Best wishes, Daniel

Daniel, Thanks for being straight about it. You're right, usage has dipped and I won't pretend otherwise. Two of the directors have been out of the office a lot and a couple of others went back to their old spreadsheets when things got busy. Yes to the QBR. Later this week is too tight, so any day the week after next is fine for me. I'll ask Holly and Rupert, though Rupert will want to know what he's getting for the money, so have that ready. Can we make the agenda simple? What are people using, what aren't they, and what would change that. Best, Saskia