Invitation to our webinar on Thursday 20 Mar 2025

Email thread

Sofia Marchetti invited Saskia Mendes to the 20 Mar 2025 webinar and offered to pick up any open support questions. Logistical invitation; no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Sofia Marchetti invited Saskia Mendes to the 20 Mar 2025 webinar and offered to pick up any open support questions. Logistical invitation; no customer response in the thread.

Ask: Sofia invites Saskia and her client-account directors to the online webinar on 20 Mar 2025.

Customer view: There is no customer response in the thread. Sofia notes more of the team using the brain and a couple of questions to support, without saying whether they are resolved.

Next: Sofia offers to pick up anything still open if Saskia raises it before or on the day.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2025-03-09

Last message2025-03-09

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Messages

Sofia Marchetti 9 Mar 2025 15:07
to Saskia Mendes
Hello Saskia, Sorry to write on a Sunday. I was planning next week and wanted to get this to you early. We are running a BG-Demo webinar online on Thursday 20 Mar 2025, and I would love you and some of your client-account directors to join. The session is about getting more from the brain in the run-up to reviews, including how to keep each client's vacancies, placements, invoices and complaints in view without going to several systems. It is practical, and there will be time for questions. I have noticed more of your team using the brain over recent weeks, which is good to see, and I know there have been a couple of questions to our support team. Let's be clear about what we can do: if anything from those is still open and you would like to raise it on the day, or before, just tell me and I will make sure it is picked up. If you would like to come, reply here and I will send the joining details. If the date is awkward, I can send the recording afterwards. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Open as a page

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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