What was said
What this says
Current to 13 Oct 26Alice Brewer invited Neil Ashworth, Regional Branch Director for the North, to the online webinar Your renewals, read by the brain on 24 Sep 2026. This is marketing outreach. There is no customer response in the thread.
Ask: Alice invited Neil to a short online session on using the brain to read a customer relationship before a renewal conversation. She offered the recording if the date did not suit.
Customer view: there is no customer response in the thread, so the evidence does not show whether Neil attended or forwarded it.
Next: the session date has passed. Neil is a branch-level leader outside credit control, so any reply would widen the brain's footprint beyond the finance contacts on the account.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 19 Sep 2026 15:14Dear Neil, I hope you are well. I am writing to invite you to our online webinar, Your renewals, read by the brain, which takes place on Thursday 24 Sep 2026. The story here is how teams who already have the brain across their CRM, calls, emails and invoices use it to see where a customer relationship stands before a renewal conversation begins. As Regional Branch Director for the North, you may find it a useful way to see how other organisations use it for their key accounts, and to compare notes with your own colleagues in credit control and key-account management. It is a short, practical session and it is online only, so there is no travel involved. You are very welcome to forward this to anyone on your team who would find it relevant. If you would like to attend, please reply to this email and I will add you to the list and send the joining details nearer the day. If the date does not suit, let me know and I will make sure you get the recording afterwards. Best, Alice Alice Brewer Head of Marketing, BB-Demo