Finding a time for the QBR
Email thread Merriott Lyle Distribution · cs
Daniel Okafor asked Deepa Chauhan for QBR slots and attendees. Deepa agreed the agenda, offered Tuesday or Thursday mornings, and asked for usage split by team before she faces the directors.
What was said
What this says
As at Fri 9 Oct 2026Daniel Okafor asked Deepa Chauhan for QBR slots and attendees. Deepa agreed the agenda, offered Tuesday or Thursday mornings, and asked for usage split by team before she faces the directors.
Ask: Deepa accepted the agenda and added one item: show where the usage numbers come from, split by team, so she can see who is actually using the brain and who is only logged in.
Customer view: She needs this before standing in front of the directors, which suggests she is being asked to justify the value. She will bring credit control but would not promise both regional directors.
Next: Daniel sends an invite for a Tuesday or Thursday morning and prepares usage by team.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 31 Jul 2026 14:04Hi Deepa, I hope the week has been kinder to you than the last one. I wanted to get the quarterly review into the diary while there is still some room, and I would like it to be more useful than a slide deck read aloud. My suggestion is that we use the time for three things: what the brain has been used for since the last review, the support tickets and what we have changed as a result, and what you want from it over the winter. I would also like to touch briefly on the renewal in February 2027, so nothing comes as a surprise later. Who would you like in the room? I would welcome credit control and one of the regional directors if they can make it, as you suggested on our call. Could you let me know a couple of mornings that suit, ideally in the next fortnight? I will fit around you. Best wishes, Daniel
Deepa Chauhan 5 Aug 2026 14:12Daniel, Sorry for the slow reply, it has been a busy few days with the month-end close and a run of branch queries. The agenda is fine. I would add one item: show me where the usage numbers come from, split by team, so I can see which parts of the business are actually using it and which are only logged in. I need that before I stand in front of the directors. For timing, Tuesday or Thursday mornings are best for me, either of the next two weeks. I will ask credit control to join, and I will check with the regional directors, though I would not promise you both of them. Please send an invite with whichever slot suits you and I will accept it. Thanks, Deepa