What was said
What this says
As at Fri 9 Oct 2026Lewis Kerr asks CFO Malcolm Ridgway for a terms-only call before the order form is finalised. Malcolm agrees to Tuesday at 08:30 and asks for the note and the schedule beforehand. Largely logistical.
Ask: Lewis wants thirty minutes on commercial terms and the contract, with no feature demo. Malcolm accepts and sets conditions: the note first, and the schedule brought along.
Customer view: Malcolm is pleased the call stays on terms and will first ask what has changed since they last spoke. He reads documents before discussing them.
Next: Lewis sends the note ahead of the Tuesday 08:30 call and prepares the schedule.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 27 Jan 2025 09:29Dear Malcolm, I'd like to book a call with you to go through the terms before we finalise the order form. You asked for the commercial points in writing earlier, and I have gathered them into a short note that I would rather talk you through than leave you to read cold. Could you spare thirty minutes this week or early next? I'll fit around your diary and will confirm whatever you choose in an invite. I'll keep it to terms and the contract. No feature demo. Kind regards, Lewis
- Malcolm Ridgway 30 Jan 2025 08:12Lewis, Thanks. Glad you're keeping it to terms. Tuesday at 08:30 works. Send me the note beforehand so I can read it first. Then I will know what has changed since we last spoke, which is the first thing I'll ask. Bring the schedule too. Malcolm Ridgway