Customer Day in London: invitation

Email thread

Sofia Marchetti invited Linnea Holm, CRM Manager, to the London Customer Day on 12 Jun 2025, noting early onboarding. Invitation only; there is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Sofia Marchetti invited Linnea Holm, CRM Manager, to the London Customer Day on 12 Jun 2025, noting early onboarding. Invitation only; there is no customer response in the thread.

Ask: Sofia offers time with product and implementation people and a chance to compare notes with other CRM managers. She offers another way to share the content if travelling from Stockholm is awkward.

Customer view: there is no customer response in the thread.

Next: the evidence does not show whether Linnea attended or declined.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2025-06-04

Last message2025-06-04

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Messages

Sofia Marchetti 4 Jun 2025 11:35
to Linnea Holm
Hello Linnea, Now that Lindqvarn Retail is up and running with us, I wanted to invite you to the BG-Demo Customer Day, held in person in London on Thursday 12 June 2025. It is a relaxed day: other customers sharing how they use the brain, time with our product and implementation people, and a chance to compare notes with other CRM managers who are doing similar work to you. I think you would get a lot from the conversations, especially at this early stage of onboarding. If you can make it, tell me and I will send details. If travelling from Stockholm is awkward, let me know and we can find another way to share what is covered on the day. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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