Dunholm Precision renewal order form for signature

Email thread

Tom Ashdown sends the Growth renewal order form for 60 licensed users. Stuart Kenyon says he is happy to carry on and signs. Tom confirms receipt of the signed form on 11 Nov 2025.

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As at Fri 9 Oct 2026

Tom Ashdown sends the Growth renewal order form for 60 licensed users. Stuart Kenyon says he is happy to carry on and signs. Tom confirms receipt of the signed form on 11 Nov 2025.

Ask: Tom wants the renewal signed before the current term ends on 30 Nov 2025, same tier and 60 licensed users.

Customer view: Stuart is positive and brief, citing what users tell him about value. He signed within days and raised no price concern.

Next: finance invoices. Tom quotes £51k as the deal value but says to go by the printed form, which the thread does not show.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-11-06

Last message2025-11-11

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Tom Ashdown 6 Nov 2025 09:45
to Stuart Kenyon
Morning Stuart, Hope the week's been kind to you. The renewal order form for the Growth subscription is ready for your signature. It keeps you on 60 licensed users, same tier, and the new term picks up straight after the current one ends on 30 Nov 2025. The total value on the deal is £51,000. I'll confirm that against the form itself before you sign, so please go by what's printed on it. No drama if you want to go through anything first. Otherwise, let's get it signed and put to bed. Best, Tom
Stuart Kenyon 6 Nov 2025 10:06
to Tom Ashdown
Tom, Keep it simple, that's all I ask. People who use it tell me it's earning its keep, so I'm happy to carry on. I'll sign it and send it back early next week. Stuart
Tom Ashdown 11 Nov 2025 12:27
to Stuart Kenyon
Stuart, Got the signed order form, thanks for turning it round so quickly. All sorted on our side. Daniel Okafor will stay in touch as your CSM, and finance will send the invoice in the usual way. Leave that with me if anything else comes up. Cheers, Tom

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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