Brannock renewal: order form for signature
Email thread Brannock Medical Supplies · sales
Priya Raman sent the Growth renewal order form at £48k for 40 users. Andrew Pickering found it consistent with what was agreed and asked for written confirmation of the figure, users and contact. Priya confirmed on 17 Apr 2026.
What was said
What this says
As at Fri 9 Oct 2026Priya Raman sent the Growth renewal order form at £48k for 40 users. Andrew Pickering found it consistent with what was agreed and asked for written confirmation of the figure, users and contact. Priya confirmed on 17 Apr 2026.
Ask: Andrew wants written confirmation that £48k is the annual subscription and that users stay at 40, plus a named day-to-day contact.
Customer view: he says the form looks consistent with what was agreed, but has not signed. Priya replied two days later and apologised for the delay.
Next: the evidence does not show a signed order form. Priya asked for signature by the end of the following week.
The thread
Updated 9 Oct 26Messages
Priya Raman 14 Apr 2026 14:54Dear Andrew, I hope you're well. Attached is the renewal order form for the Growth subscription, ready for your signature. It keeps the same scope as today: 40 licensed users, with the annual subscription at £48,500. Your current term ends on 30 Apr 2026, so if we can get this over the line by 16 Apr 2026 it keeps momentum and avoids any gap in service for the key-account managers. Happy to make this easy: if you'd like to talk it through, say the word and I'll call. Best, Priya
Andrew Pickering 15 Apr 2026 13:48Dear Priya, Thank you for sending this over. I have read it through, and in the round it looks consistent with what we agreed. Before I sign, I would like it confirmed in writing that the figure of £48,500 is the annual subscription and that the number of users remains 40. I would also like to know who our day-to-day contact is for the account once this is signed. Kind regards, Andrew Pickering- Priya Raman 17 Apr 2026 11:12Dear Andrew, Apologies for the delay in coming back to you. Confirmed in writing: £48,500 is the annual subscription, and the order form covers 40 licensed users. Nothing else has changed from the current terms. For day-to-day matters, Marcus Bell remains your Customer Success Manager, and I stay on the commercial side. Both of us are on hand. If you can sign by the end of next week, that keeps us well ahead of 30 Apr 2026. Best, Priya