Invitation: BG-Demo webinar for customers

Email thread

Logistical invitation from Sofia Marchetti to a customer webinar on 21 Nov 2024. There is no customer response in the thread. Sofia notes that usage has been growing steadily.

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What was said

What this says

As at Fri 9 Oct 2026

Logistical invitation from Sofia Marchetti to a customer webinar on 21 Nov 2024. There is no customer response in the thread. Sofia notes that usage has been growing steadily.

Ask: Sofia invited Andrew Pickering to a short customer session on getting more value from the brain. She offered to send joining details to colleagues.

Customer view: The thread holds no reply from Andrew, so his interest is not shown. Sofia's remark on steady usage growth is BG-Demo's own statement and carries no figure.

Next: Whether Andrew or anyone at Brannock attended is not shown by this record.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2024-11-16

Last message2024-11-16

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Messages

Sofia Marchetti 16 Nov 2024 15:01
to Andrew Pickering
Dear Andrew, I hope you are well. I am writing to invite you to our next BG-Demo webinar, which takes place online on Thursday 21 November 2024. It is a short session for customers on getting more value from the brain, including how finance and commercial teams are using it to follow contract renewals and delivery queries by trust. I thought it might be of interest given how Brannock uses the brain across the key-account managers. There is nothing to prepare, and a colleague is very welcome to join you. If you would like me to send the joining details to anyone else on your team, just let me know and I will arrange it. I am also glad to hear that usage at Brannock has been growing steadily over recent weeks, which is good to see. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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