Third reminder: invoice INV-010-0002 outstanding

Email thread

Third reminder sent on 2026-04-20 for INV-010-0002, the £50k annual Growth subscription for 40 licensed users, issued 2 Feb 2026 and due 4 Mar 2026. It is unpaid and no PO number has been received. No customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Third reminder sent on 2026-04-20 for INV-010-0002, the £50k annual Growth subscription for 40 licensed users, issued 2 Feb 2026 and due 4 Mar 2026. It is unpaid and no PO number has been received. No customer response in the thread.

Ask: BG-Demo finance asked for the PO number, whether the invoice needs a different paying entity, and a short status reply even if payment is not yet scheduled.

Customer view: the thread holds one message only, so there is no customer response. The evidence does not show whether the invoice is disputed or simply waiting.

Next: this is the subscription invoice, so the missing PO affects the main annual payment, not just the one-off fee.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-04-20

Last message2026-04-20

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Messages

Rachel Dunmore 20 Apr 2026 14:13
to Lorena Diaz
Hello Lorena, Please find attached invoice INV-010-0002 for your records. This is our third reminder, and the invoice is now past its due date. The details are: - Invoice number: INV-010-0002 - Issued: 2 Feb 2026 - Due: 4 Mar 2026 - Amount: £50,000 net, £50,000 gross, no VAT applied - Covers: the annual subscription for the Growth tier, for 40 licensed users, running to 1 Feb 2027 - Status in our ledger: unpaid I have not received a PO number from your team for this invoice or for the earlier one. Could you confirm the PO number, and whether the invoice needs to be addressed to a different paying entity? I will reissue it the same day if so. A short reply with the current status would be very helpful, even if payment is not yet scheduled. Kind regards, Rachel Dunmore Finance Manager

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

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Data	Records
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Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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