Invitation: BG-Demo webinar on Thursday 15 Oct 2026

Email thread

Alice Brewer invited Rajesh Mistry to a BG-Demo webinar on Thursday 15 Oct 2026. The thread is a marketing invitation with no reply from the customer. Importance is neutral.

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What this says

As at Fri 9 Oct 2026

Alice Brewer invited Rajesh Mistry to a BG-Demo webinar on Thursday 15 Oct 2026. The thread is a marketing invitation with no reply from the customer. Importance is neutral.

Ask: Alice asked Rajesh to say whether he or a colleague can attend, and invited him to forward it to the team.

Customer view: There is no customer response in the thread.

Next: Harrowden is on the Growth tier with 60 licensed users, so the session is aimed at day-to-day users. Attendance would show engagement but is not a renewal signal in itself.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2026-10-05

Last message2026-10-05

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Messages

Alice Brewer 5 Oct 2026 16:53
to Rajesh Mistry
Dear Rajesh, I'm writing to invite you to our next BG-Demo webinar, which takes place online on Thursday 15 Oct 2026. The story here is how customers are using the brain to bring retailer accounts, service-level complaints and orders into one place, and what that has changed for their commercial and customer service teams. Harrowden is on the Growth tier with 60 licensed users, so I thought the session might be useful for you and for the planners and colleagues who work with the brain day to day. It is a short online session, and you are welcome to forward the invitation to anyone on your team who would find it relevant. If you let me know who is coming, I will make sure they receive the joining details directly. Would you be happy to reply to say whether you or a colleague can attend? A one-line answer is plenty. Best, Alice Head of Marketing, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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