What was said
What this says
As at Fri 9 Oct 2026Lewis Kerr asks Rajesh Mistry for thirty minutes on the extra-user quote. Rajesh agrees to Wednesday morning but wants usage by user, cost per head and co-term confirmation in writing first.
Ask: Rajesh wants three things in writing before the call: usage by user for the last quarter, the cost per head, and confirmation of co-terming.
Customer view: he is open but conditional. If the numbers show his planners would use it he can move quickly, otherwise he would rather wait.
Next: send the three items ahead of the Wednesday call, finishing before 11:00.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2026-06-11
Last message2026-06-15
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- Lewis Kerr 11 Jun 2026 12:14Dear Rajesh, Following the proposal I sent to Gemma, I would like to find thirty minutes with you to go through the quote for additional users, and to agree what you need to see before you are comfortable. To put a number on it, the add-on sits on top of your existing 40 licensed users and is co-termed to your renewal, so you are not paying for a second anniversary date. Prices are shown plus VAT in the document. Gemma tells me you like to see usage first, which is entirely sensible. I'll bring the figures for who is using the brain and how often, and we can look at it per head against the cost. Would early next week work? Tell me a morning or an afternoon and I'll fit round you. Kind regards, Lewis
- Rajesh Mistry 15 Jun 2026 10:19Lewis, Thanks. Wednesday morning works, any time before 11:00. Before we speak I would like three things in writing: usage by user for the last quarter, the cost per head for the extra users, and confirmation it is co-termed with the existing agreement. I don't want to talk through it cold. If the numbers show my planners would use it, I can move quickly. If not, I would rather wait. Regards, Rajesh
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