What was said
What this says
Current to 13 Oct 26Sofia Marchetti invited Rajesh Mistry to an online BB-Demo webinar on Thursday 17 October 2024 for supply chain and commercial leaders. No customer response in the thread.
Ask: Sofia invited Rajesh, or a team member he forwards it to, and offered to cover any specific question he sent beforehand.
Customer view: there is no customer response in the thread, so the evidence does not show his interest. This is the second webinar invitation to him in the record.
Next: the invitation is a marketing touch with no commercial ask, so the thread is logistical in nature.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 8 Oct 2024 15:23Dear Rajesh, I lead customer success at BB-Demo, and I am writing to invite you to our next online webinar on Thursday 17 October 2024. The session is aimed at supply chain and commercial leaders who want to see how retailer accounts, service-level complaints and orders can be read together, rather than reconciled by hand across separate systems. We will go through how teams use the company brain day to day, and what they ask it in practice. There will be time for your questions. I know your diary is full, so to be clear about what is involved: it is online, it is short, and you do not need to prepare anything. If a member of your team would get more from it than you would, please feel free to forward this invitation to them. If you would like to attend, reply to this email and I will make sure you are on the list. If you have a specific question you would like covered, send it to me beforehand and I will see that it is addressed. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo