Follow-up from our QBR conversation

Email thread

Daniel Okafor's written follow-up to the QBR call. Weekly users are below the 40 licensed users, some teams have gone back to old habits, and connectors are steady. There is no customer response in the thread.

made from

What was said

What this says

Current to 13 Oct 26

Daniel Okafor's written follow-up to the QBR call. Weekly users are below the 40 licensed users, some teams have gone back to old habits, and connectors are steady. There is no customer response in the thread.

Ask: Daniel wants to know which teams have reverted and promised a usage-by-team note by the end of the following week.

Customer view: the thread holds only Daniel's message, so the customer's position is known only as he recorded it. Imogen Hartley reportedly named teams reverting, and Craig Paterson reported steady connectors.

Next: the term runs to 2 Apr 2026, so the usage evidence matters for the renewal case.

AI · claude-sonnet-5-5 · 13 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typecs

Messages1

First message2026-01-29

Last message2026-01-29

Emailmade from

Messages

Daniel Okafor 29 Jan 2026 15:58
to Imogen Hartley, Craig Paterson
Hello Imogen, hello Craig, Thank you both for your time on the call earlier. I wanted to close the loop in writing while it is fresh. Where we landed, as I heard it: - Licensed users are 40 and the number of people actually in the brain each week is lower than that. We agreed that is worth understanding rather than explaining away. Imogen, you mentioned a couple of teams who have gone back to their old habits, and I would like to know which ones. - Craig, the connectors have been steady, and the couple of tickets raised recently are being looked at. If anything starts timing out again, please send me the console screenshot as you have been doing and I will pick it up directly. - The current term runs to 2 Apr 2026, so we should use the coming weeks sensibly and not leave anything to the last minute. I will come back to you by the end of next week with a short note on usage by team, so you have something concrete to react to. How is the team finding it day to day? Honest answers are the most useful ones. Best wishes, Daniel

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help