What was said
What this says
As at Fri 9 Oct 2026Mostly logistical: Daniel Okafor asked for a slot for the quarterly Growth review and Imogen Hartley chose Thursday mornings. She asked that the usage summary show where the team is not getting value.
Ask: Daniel proposed an hour with a usage summary of the 40 licences. Imogen asked for a couple of times for the week after next and will bring two colleagues.
Customer view: she wants the usage summary to expose gaps, not only successes.
Next: Daniel to offer Thursday morning times and prepare a summary that covers under-used areas.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2025-07-22
Last message2025-07-23
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Messages
- Daniel Okafor 22 Jul 2025 08:03Hi Imogen, I hope the week is treating you well. Just to pick up where we left off: it's time to find a slot for the next quarterly review of the Growth subscription. I'd suggest about an hour, sometime in the next two weeks, with whoever you'd like in the room. Would a Tuesday or a Thursday morning suit you best? I'm flexible and can fit around your team's diaries. If it helps, I'll bring a short summary of how the 40 licences are being used, so we can spend the time on what matters to you rather than on the numbers. Best wishes, Daniel
- Imogen Hartley 23 Jul 2025 12:38Hi Daniel, Thanks for the nudge. Thursday morning is better for me, as Tuesdays tend to fill up with trustee preparation. Could you suggest a couple of times for the week after next? I'll bring two colleagues and check their diaries. A usage summary would be welcome, though I'd rather see where we're not getting the value than only where we are. Best, Imogen
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