Time for a catch-up on the commercial terms

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Tom Ashdown asks for a call on commercial terms and the order form. Joost Verbeek accepts Thursday afternoon, limits the agenda to connector go-live and payment terms, and will bring a finance colleague.

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As at Fri 9 Oct 2026

Tom Ashdown asks for a call on commercial terms and the order form. Joost Verbeek accepts Thursday afternoon, limits the agenda to connector go-live and payment terms, and will bring a finance colleague.

Ask: Tom proposed going through the commercial terms and what Veldmaat needs to see in the order form. Joost narrowed the agenda sharply.

Customer view: Joost wants only two topics, when the connectors are live and the payment terms. The rest he will handle by email.

Next: Tom sends the Thursday invite. A finance colleague joining suggests terms are being checked before signature.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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First message2025-11-24

Last message2025-11-24

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Tom Ashdown 24 Nov 2025 13:00
to Joost Verbeek
Hi Joost, Hope your week has started well. Thanks for the notes you sent after the last session, they were useful. I think we're at the point where we should sit down and go through the commercial terms properly, and what you need to see in the order form. Could we get something in the diary for later this week? Thursday or Friday would suit me, either morning or afternoon. Whoever else you need from Veldmaat on the call, bring them along and I'll make sure Elena is there too from our side. Let me know what works and I'll send an invite. No drama if it needs to be next week. Cheers, Tom
Joost Verbeek 24 Nov 2025 14:12
to Tom Ashdown
Hi Tom, Thursday afternoon is possible for me. Friday is not good. To be honest, I would like to use the time for two things only: the connectors and when they are live, and the payment terms. The rest we can do by email. Please send the invite for Thursday. I will bring one colleague from our finance team. Met vriendelijke groet, Joost

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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