Check-in call: finding a slot

Hello Callum, Thank you for your time on the last call. I would like to get our next check-in booked so we can look at how the underwriting operations team is using the brain and whether the morning dashboards are where you need them. Usage has dipped slightly over the past few weeks, which is not unusual for the summer, but I would like to understand if anything is getting in the way for your team. There were also a couple of tickets recently, neither of them urgent, and I want to be sure they were closed to your satisfaction. Would you have thirty minutes later this week or early next week? I will fit around you. Best wishes, Daniel

Daniel, Thursday morning or Friday after lunch works. Thirty minutes is fine. What I need from it: a straight answer on refresh timing for the bordereaux dashboards, and who in your team owns it if it slips. Dashboards have to be right at 07:00, and that's a capacity-provider question, not mine. The dip is holiday cover. Two of my people are out. Nothing wrong with the product that I know of. On 24 Aug 2026, at 14:20, Daniel Okafor wrote: > I want to be sure they were closed to your satisfaction. Both closed. One took longer than I liked, so bring the timings. Callum